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30 Forbes Road unit D, Braintree, MA, 02184, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 11:00 p.m. | |
Tue | 10:30 a.m. to 11:00 p.m. | |
Wed | 10:30 a.m. to 11:00 p.m. | |
Thu | 10:30 a.m. to 11:00 p.m. | |
Fri | 10:30 a.m. to Midnight | |
Sat | 10:30 a.m. to Midnight | |
Sun | 10:30 a.m. to 11:00 p.m. |
The food was good but they did not have a military discount. In fact, when I asked about it, the woman basically told me that they don't support the military! How dare they! Overall terrible experience.
Business response:
Thank you for your feedback, Kristian. We’re glad you enjoyed the food but are sorry to hear about your experience. That’s not how we want our guests to feel. Please reach out at dhcfeedback.com so we can address your concerns directly. We appreciate you bringing this to our attention.
Erm... what the beep. These were the first words to leave my mouth as I walked into Dave's Hot Chicken, located in Braintree, MA. My niece Caitlyn has been begging me to take her to this establishment, and I finally cracked today. We loaded the car, and drove. Upon arrival, we were in distance of Qdoba, my favorite personally. A worker was coming out as we approached, and purposefully shut the door behind him as I walked in! How rude! I gave him a stern warning look, never to cross me again! Anyways, I tried to not let bad a... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
After I have been to BBQ chicken, and Bon Chon this is by far disappointing. There is a weird smell in the restaurant that I could not make out what it is. Smells like a dirty rag with bleach! Anyway the food is not good to my taste. It's fast food style, order at the counter then pickup at the counter when # is called. Small tables cafeteria style setting. Good place for teens to hang out but not teenagers budget bracket. Once is enough for me
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
This place takes forever to get food out. Waited 25 minutes for chicken tenders and sandwiches, which they are cooking all night so it's strange it takes so long. My order was a takeout, so when I got home to eat I was excited. My fiance and I both found long black hairs in our food! Yummy! NOT. Straight up disgusting. Won't be back.
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
Had someone hack my card (maybe from the order I placed on 2/28 not sure but its a heck of a coincidence if not). Then use 1200 points from my rewards. Thinking this is frustrating but oh well so I went to change my password and their site keeps saying that the two passwords don't match (but they do). Tried emailing them at dhc.tellusdirect.com and got error. Tried to review the order I didn't place and got the same error. The food is amazing but now I've lost faith in them since there is no way to contact anyone.
Business response:
We regret that your experience was not up to par, and we're dedicated to making things right. When you have a moment, please contact us at http://tellusdirect.com/dhc, so we can address and rectify the issue
I placed an online order through the website, and came to pick it up. The woman at the register was so unfriendly when I walked up to the counter. Not a smile, a thank you, or a have a good day. When I got to my car, I realized they had gotten my order wrong. With some trepidation I went back inside. I tried to point out that the order was wrong -- showing her my email order confirmation, and the difference in what I ordered and what I got. She said rudely, "I know what you ordered" as she ripped the receipt off my bag. She ... read more
Business response:
It’s clear we’ve not lived up to our promise or your expectations, and for that, we offer our sincerest apologies. Your satisfaction is crucial to us, and we'd love the chance to prove that. Please reach out at http://tellusdirect.com/dhc, and let us turn your experience around.
As a first timer here, I wasn't all that impressed. Definitely over hyped in regard to the quality of food produced. The plate I received was put together very sloppy. Now keep in mind, I went at a time that it was empty. No lines or anything, yet my food was thrown together as if it was rushed. You have to pay extra for more sauce but it also wasn't given to me in my order. Good thing I checked before leaving! The fries were below average and definitely frozen first. The sandwich itself didn't have much flavor. The chicken ... read more
Business response:
Oh no! We're very sorry we let you down. We would like change your mind about us if you'd be willing to give us a chance to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc -Julie
TL;DR: Do you like fried chicken? Do you like spicy food? If you answered "yes" to one of the previous questions, go here - no question! Even if you can't handle heat, you have a "Lite Mild" or a "No Spice" option. The chicken is cooked to perfection and complimented wonderfully by the sauce and coleslaw. Storytime: I may have mentioned in an earlier review that my parents are immigrants, and I am a first-generation American. Among the things I've introduced my parents to are football, rock music, and spicy food. (not an e... read more
Business response:
Wow!!!!! What an awesome and detailed review! We are so thrilled that you decided to stop by and try our food and we can't thank you enough for taking the time to leave this wonderful review. Your support means so much to us and we hope that you come back again soon!
Dave's Hot Chicken has a 4.7 star rating with 972 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.