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Dave's Hot Chicken
- Chicken Shop
- Algonquin, IL
About this business
Location details
1493 S. Randall Rd., Algonquin, IL, 60102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
The food is OK. Nothing special, kind of one note across the menu, so I would give it 3 stars. I removed a star for how slow the drive thru is. Sittting trapped for 30 minutes in a short drive thru is ridiculous. I wouldn't try the drive thru if you don't have a lot of time to kill
Business response:
Hi Tony! Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at https://dhcfeedback.com so we can get started.
I'm kind of impressed that this place has such good reviews. We must have come on an off day because 3 large groups got their food before we did, even though we ordered before them (just me and my husband), and then when we were called up to get our food, one of our entrees was missing. It was 25 minutes before we were both eating. It was also incredibly hot inside the restaurant, I don't think the AC was working which honestly made eating a hot chicken sandwich unappealing (of course it was 90 outside). The food itself was ... read more
Business response:
I'm sorry to hear about your experience—it definitely sounds like we missed the mark during your visit. Waiting that long for your food, especially in a hot restaurant, isn’t what we aim for. We appreciate the feedback on the seasoning too. If you’d be willing, please reach out to us at http://www.tellusdirect.com/dhc so we can try to make this right. Thanks for letting us know, and we hope you’ll give us another shot in the future.
Been here a couple times and food is good as always, but something we notice every time we dine in is how dirty the tables are. We did tell one of the workers a few were dirty and she went to wipe them down but did not do a thorough job and were still dirty! Will most likely do takeout from now on since the tables seem to be always dirty.
Business response:
Wow, thanks for the kind words! We're delighted to hear you enjoyed your time with us. How about we collaborate to make it an exceptional experience? Share your ideas at http://tellusdirect.com/dhc, and let's strive for that fifth star together!
Waited for 10. Minutes in drive through with only one car. Too slow. Nothing takes that long, ever. Not sure what the problem was, I didn't have any more time to wait in line so I left and drove off without geez to sample the final product. Very disappointed and a waste of time.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Website won't let me order online. Call location to place an order and I'm told they don't take orders on the phone and I have to come in because there website is down. I'm good. I'll pass and give my business elsewhere
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 757 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.