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Dave's Hot Chicken

4.5

Chicken Shop
Algonquin, IL

About this business

Restaurants Chicken Shop Halal

Location details

1493 S. Randall Rd., Algonquin, IL, 60102, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 11:00 p.m.
Tue	10:30 a.m. to 11:00 p.m.
Wed	10:30 a.m. to 11:00 p.m.
Thu	10:30 a.m. to 11:00 p.m.
Fri	10:30 a.m. to Midnight
Sat	10:30 a.m. to Midnight
Sun	10:30 a.m. to 11:00 p.m.

4.5627 reviews

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Maddie E.

on Yelp

5 months ago

I got my order and asked for EXTRA honey and when I checked the bag......THERE WAS NO HONEY! horrible service.

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you

Ariana A.

on Yelp

5 months ago

The food is over hyped was not a fan the flavor of the mild was strange and the hot had no flavor it just tasted like heat if that makes sense. It took forever to get the food was waiting in the drive thru for about 30 minutes. the workers were nice though so i guess a good thing.

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?

Steven F.

on Yelp

6 months ago

I've heard tons of good things about Dave's, so of course I had to try it out. It just wasn't worth the hype to me. The food was cold (could be DoorDash's fault), and everything was soggy. The chicken was weirdly sweet and not spicy enough. I wouldn't get it again.

Business response:

Hi Steven, We're really sorry to hear about your experience. We'd love the chance to make it right—please reach out at dhcfeedback.com so we can turn this around for you.

Jessica R.

on Yelp

9 months ago

They got my order wrong. I got the mild heat and it had no flavor. It just tasted salty chicken.

Business response:

Thanks for your feedback, Jessica. We're really sorry to hear about your order mix-up and that the mild heat didn’t hit the spot. We'd love the chance to make it right—please reach out at dhcfeedback.com so we can turn this around for you.

Jay R.

on Yelp

9 months ago

They got my order wrong. I got the mild heat and it had no flavor. It just tasted salty chicken.

Business response:

M S.

on Yelp

9 months ago

Outrageously expensive. Fries and Mac good. Chicken is fresh but the spice is not so great - extra hot was just heat with little taste. Pass.

Business response:

Thanks for sharing your thoughts, M S. We’re glad you enjoyed the fries and mac, but we’re sorry the spice didn’t hit the mark for you. We’ll take your feedback to heart as we’re always looking to improve. Hope we can win you over next time!

Brittney H.

on Yelp

10 months ago

BEWARE of the reaper!! Went to Dave's Hot Chicken for the first time after having heard about it on social media. We ordered 4 tenders (mild, medium, hot, and reaper spice levels) with fries and drinks. They make you sign a waiver for the reaper spice level because of the spice and potential associated reactions from that. Fair enough. We sat at a table with a pager, and it went off relatively soon after getting our drinks and getting settled. We tried the tenders from least amount of spice to most amount of spice. After g... read more

Andrew M.

on Yelp

a year ago

After waiting 45 min in drive thru I sped off!!! RIDICULOUS!!!!! Hope people read reviews so they never get stuck in line!

Business response:

Hi Andrew! We are very sorry about the long wait. We know what a bummer this can be. We will share your feedback with our teams. We hope to see you again soon!

Tony L.

on Yelp

a year ago

The food is OK. Nothing special, kind of one note across the menu, so I would give it 3 stars. I removed a star for how slow the drive thru is. Sittting trapped for 30 minutes in a short drive thru is ridiculous. I wouldn't try the drive thru if you don't have a lot of time to kill

Business response:

Hi Tony! Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at https://dhcfeedback.com so we can get started.