Dave's Hot Chicken 's cover image

This profile has been claimed by the business owner or representative.

Dave's Hot Chicken

4.8

About this business

Location details

7915 Brewerton Rd, Cicero, NY, 13039, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.82,528 reviews
Select a rating
Kenny S.'s profile image
Kenny S. 
rating
a year ago

Amazing in every single way imaginable from the inside to the outside. There was a fast line and faster service. Stay lit 

Ciera T.'s profile image
Ciera T. 
rating
a year ago

When this place opened it had the longest lines, which is usual for any new place opening. I have heard that the wait times are very long (about 30 minutes) to get the food. However, my husband went to pick some up for us and he was back within 30 minutes. So I was impressed by how quickly he returned. I was happy to see that you can get different spice levels so I opted with the mild which wasn't too spicy so next time I think I'll try the medium. But I have to say, when I took a bite into this chicken..... I probably would... read more

Business response:

You're right, I apologize for not quite hitting the mark. Let me revise that response. Thank you for sharing your wonderful experience with us! We're thrilled that your husband was able to pick up the food quickly, and we're glad you found the wait time shorter than expected. It's great to hear that you enjoyed the mild spice level and found the chicken juicy and crunchy, with the perfect blend of sweet honey sauce. Your feedback about the coleslaw, pickles, and crispy fries is much appreciated. We're honored to be your new... read more

Erica M.'s profile image
Erica M. 
rating
a year ago

I stopped in n a Monday evening and the line wasn't too long so decided to stay and try it out. We waited 18 minutes for our food which to me wasn't bad considering this place was very busy. I ordered the medium heat tender and sandwich combo and a side of Mac n cheese. The medium heat was a perfect balance of spice, not too spicy to taste but you could feel the slight heat. I'm not normally a fan of crinkly fries but the seasoning actually made me enjoy eating these. The Mac n cheese I will probably never order again. It's ... read more

Business response:

Aww thanks for the detailed, 5 star review! We appreciate your kind words and even though you didn't enjoy our Mac, we're so glad you loved our main star, our chicken! Thank you! 

Cyndi H.'s profile image
Cyndi H. 
rating
a year ago

Cool decor good tunes playing and lines went fairly quickly. I was encouraged by seeing someone checking all orders before they were sent out. Encouragement short lived when we got home. So we each ordered the number one 2tender combo with fries at $12.99 each which was up charged to $14.49 each for cheese fries on both. One hot one medium so we could test flavor and heat. Food stayed hot in cardboard containers disappointment was one had regular fries not the cheese fries ordered. I will go back and take care of that anothe... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started. 

Grace A.'s profile image
Grace A. 
rating
a year ago

I ordered medium tenders and they had very little salt and no spice. The strawberry milkshake was very nice, if a little artificial tasting and thick. Service was as fast as could be expected with a line nearly out the door. What was strange is that they called out orders completely out of order. The interior is decorated nicely but if you have a large party, there's not much space to sit. Overall, the place is overrated and a bit expensive but try anything once! 

Business response:

Hey, thanks for taking the time to share your experience. We're glad it wasn't all bad, but we're here to make it even better. Drop us a line at http://tellusdirect.com/dhc, and let's see how we can bump that rating up! 

David G.'s profile image
David G. 
rating
a year ago

Great Service, good sandwich! Mac and cheese was subpar but that's okay because the sandwich and sauce was awesome. Nice ambiance, too 

Christine B.'s profile image
Christine B. 
rating
a year ago

4 bc of service being slow (and it wasn't busy). We ordered TO-GO. I had the cauliflower bites with Mild sauce. Delicious. Daves sauce was the perfect addition. Hubby had the hot slider and then a extra hot tender (said he was glad he didn't go any hotter on the slider... and he can handle spicy). All orders come with Dave's sauce, pickles and a piece of bread (I can't have the bread so I can't tell tou how it was) I did think the grafitti look inside was neat. 

Noah P.'s profile image
Noah P. 
rating
a year ago

Went in around 11:30 am, and as soon as I entered i was greeted with a really nice clean restaurant with appealing art on the walls and ceiling, I had to wait in line for a while as there were a fair amount of people there, but when i got in line service was great, fast, and simple just how i like it. I ordered two tenders with fries and added one additional tender. The wait afterward was a bit long, but i imagine its due to the popularity of the restaurant right now. When i got my tenders home and ate them they tasted real... read more

Business response:

Appreciate the kind words and the near-perfect score! There's always room to up our game, though. Give us the lowdown at http://tellusdirect.com/dhc on how we can earn that last star from you. Thanks for helping us grow! 

Emily K.'s profile image
Emily K. 
rating
a year ago

My husband loves anything spicy, and was excited to try Dave's Hot Chicken for lunch one day. I warned him that it would be busy during the lunch rush, but did not expect it to take as long as it did. He arrived and had about 10 customers ahead of him. It took about 15 minutes for him to even place his order and then another 45 minutes to receive his food. If this is considered "fast food", you're better off going to a sit down restaurant where you could be in and out within an hour. I get that they are fairly new, but they ... read more

Business response:

We're disappointed to hear that we didn't meet your expectations during your recent visit. We strive to provide excellent service, and we apologize for falling short. Please give us the opportunity to make things right by reaching out to us at http://tellusdirect.com/dhc. We value your feedback and want to ensure a better experience for you in the future. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 2,528 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.