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Dave's Hot Chicken

4.8

About this business

Location details

7915 Brewerton Rd, Cicero, NY, 13039, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.82,569 reviews
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Orla M.'s profile image
Orla M. 
rating
a year ago

This location opened fairly recently and there was a lot of hype and even longer lines those first few weeks. We just avoided it until a night we drove by and saw there was finally no line snaking out of the front door. It was still pretty busy but the service was reasonably quick. The menu is fairly small with only a few choices and I actually didn't mind that because ordering is so much less confusing your first time there, lol. The two main choices are tenders or sliders, and there are a few sides (fries of course, and Ma... read more

Business response:

Thank you for giving us a try and taking the time to leave such a detailed review! We're glad to hear that you enjoyed the chicken tenders, sliders, and especially the Dave's sauce. It's wonderful to know that the menu's simplicity made your first visit less confusing. We understand your concerns about the prices and appreciate your honesty. We aim to provide great value through our portion sizes and quality, and we're continually looking at ways to balance cost and quality. We're thrilled to hear you'd consider visiting us ... read more

Maddy F.'s profile image
Maddy F. 
rating
a year ago

Overall, I'm glad I tried this place finally. The food is definitely good, however you could probably find similar for way cheaper at Popeye's. We got the medium tender meal and medium slider meal. I can handle some heat but this barely had a kick. The sliders were our fav. Tenders were just okay. Fries were adequate but nothing to balk at. Mac and cheese was pretty good, kind of reminded me of stouffers from childhood. Would I come here again? Yes. Would I seek this place out and praise about it? No. 

Christopher W.'s profile image
Christopher W. 
rating
a year ago

First time here and the server marrrisa was awesome she has great customer service ,and well knowledgeable of the menu and help me and my family choose what man will be right for us we definitely recommend for update this post after I try the food. Update: 60 for 3 people was a bit pricey. But the food was great, chicken was juicy & well seasoned not to salty, wil be going ther again next Time im in Syracuse wish ther one near me.... 

Greg S.'s profile image
Greg S. 
rating
a year ago

Food was tasty but the place has a lot of work to do as far as efficiency. Looked like they were actually over staffed as there was plenty of people standing around in the kitchen however it took almost an hour to get our food. There was a crowd there with the same problem. 

Business response:

Thank you for sharing your feedback. We're glad to hear you enjoyed the food, but we're sorry to hear about your wait time. We aim for much smoother and faster service, and it seems we missed the mark during your visit. We appreciate your patience and are actively working on improving our efficiency. Please feel free to share more about your experience at https://tellusdirect.com/dhc so we can make your next visit better. We hope to serve you again soon with a more streamlined experience. 

Kenny S.'s profile image
Kenny S. 
rating
a year ago

Amazing in every single way imaginable from the inside to the outside. There was a fast line and faster service. Stay lit 

Ciera T.'s profile image
Ciera T. 
rating
a year ago

When this place opened it had the longest lines, which is usual for any new place opening. I have heard that the wait times are very long (about 30 minutes) to get the food. However, my husband went to pick some up for us and he was back within 30 minutes. So I was impressed by how quickly he returned. I was happy to see that you can get different spice levels so I opted with the mild which wasn't too spicy so next time I think I'll try the medium. But I have to say, when I took a bite into this chicken..... I probably would... read more

Business response:

You're right, I apologize for not quite hitting the mark. Let me revise that response. Thank you for sharing your wonderful experience with us! We're thrilled that your husband was able to pick up the food quickly, and we're glad you found the wait time shorter than expected. It's great to hear that you enjoyed the mild spice level and found the chicken juicy and crunchy, with the perfect blend of sweet honey sauce. Your feedback about the coleslaw, pickles, and crispy fries is much appreciated. We're honored to be your new... read more

Erica M.'s profile image
Erica M. 
rating
a year ago

I stopped in n a Monday evening and the line wasn't too long so decided to stay and try it out. We waited 18 minutes for our food which to me wasn't bad considering this place was very busy. I ordered the medium heat tender and sandwich combo and a side of Mac n cheese. The medium heat was a perfect balance of spice, not too spicy to taste but you could feel the slight heat. I'm not normally a fan of crinkly fries but the seasoning actually made me enjoy eating these. The Mac n cheese I will probably never order again. It's ... read more

Business response:

Aww thanks for the detailed, 5 star review! We appreciate your kind words and even though you didn't enjoy our Mac, we're so glad you loved our main star, our chicken! Thank you! 

Cyndi H.'s profile image
Cyndi H. 
rating
a year ago

Cool decor good tunes playing and lines went fairly quickly. I was encouraged by seeing someone checking all orders before they were sent out. Encouragement short lived when we got home. So we each ordered the number one 2tender combo with fries at $12.99 each which was up charged to $14.49 each for cheese fries on both. One hot one medium so we could test flavor and heat. Food stayed hot in cardboard containers disappointment was one had regular fries not the cheese fries ordered. I will go back and take care of that anothe... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started. 

Grace A.'s profile image
Grace A. 
rating
a year ago

I ordered medium tenders and they had very little salt and no spice. The strawberry milkshake was very nice, if a little artificial tasting and thick. Service was as fast as could be expected with a line nearly out the door. What was strange is that they called out orders completely out of order. The interior is decorated nicely but if you have a large party, there's not much space to sit. Overall, the place is overrated and a bit expensive but try anything once! 

Business response:

Hey, thanks for taking the time to share your experience. We're glad it wasn't all bad, but we're here to make it even better. Drop us a line at http://tellusdirect.com/dhc, and let's see how we can bump that rating up! 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 2,569 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.