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Dave's Hot Chicken

4.3

About this business

Location details

803 Polaris Parkway, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.3481 reviews
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David T.'s profile image
David T. 
rating
a year ago

If you like Dave's Hot Chicken, this is a great restaurant. The staff was well trained. The food came out quick, accurate, and hot. The store was clean and well-stocked. If you don't know this restaurant and like chicken fingers, it's worth trying. This is especially true if you like spicy chicken. Our favorite part was the fries. They had a great seasoning on them. Second was the sauce- it was like a mix of mayonnaise and ketchup. I got a 'hot' slider. I thought the flavor was great and loved it. I bought 2, but probabl... read more

Business response:

Wow, thanks for the fantastic five-star review! You're amazing! We're delighted to hear you had such a wonderful experience. Your feedback fuels our passion! 

Marianne R.'s profile image
Marianne R. 
rating
a year ago

Stopped into the new location. First visit to Dave's Hot Chicken. Since they just opened this location 2 days prior we knew it would be busy. It was but we stayed and waited. The new employees were nice and obviously still learning the menu and registers. They were very friendly and took our order and answered all our questions about the menu. We waited a few minutes for our food but everything came out hot and right. The sandwiches were yummy! Chicken was nice I got the lite mild. Hardly any spice might move up next time.... read more

Business response:

Thanks a million for the incredible five-star review! You're the best! We're over the moon that you had such a fantastic time. Your support keeps us going strong! 

Koshin A.'s profile image
Koshin A. 
rating
a year ago

these people are so nice. My mama drink fell in the car because of the wind and then and then they got me another drink. They were so nice everybody was all like welcome to Dave's. Oh my goodness they're so nice!!! 

Business response:

Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces! 

Michael F.'s profile image
Michael F. 
rating
a month ago

The tenders were huge and freshly cooked. They were piping hot and had a great crunchy coating. Medium spice was very bland. The seasoning on the fries looked good but was just sweet and overpowered the fries. 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com. 

John S.'s profile image
John S. 
rating
5 months ago

Could barely understand the voice at the drive-through ordered a sandwich that the sauce level was spicy, as ordered. The actual chicken was barely warm and tough. Also, the curbs through their drive-through are almost impossible to get by without damaging your tires. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Abdiaziz A.'s profile image
Abdiaziz A. 
rating
9 months ago

Disappointing Experience at Dave's Hot Chicken I was really looking forward to trying Dave's Hot Chicken, but unfortunately, the service left a lot to be desired. When I walked in, there was no one else waiting, yet I was ignored by the staff for several minutes. No one acknowledged me or even said hello. When I finally placed my order, I expected it to be fairly quick since the place wasn't busy--but it took almost 20 minutes to get my food. No explanation, no apology, just long wait times and indifference. The food migh... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Jasmine P.'s profile image
Jasmine P. 
rating
a year ago

The service was extremely professional and nice but the food is NASTY! I asked for extra hot and when I got my food it wasn't even a hint of spiciness, the fry seasoning is nasty, the only good thing was the pickles. 

Business response:

We’re sorry to hear the food didn’t meet your expectations, especially with the spice level and fry seasoning. We’re glad the service was professional, but we’ll address the food quality with the team to improve the experience. Please visit dhcfeedback.com so we can follow up and make things right for you. 

Aubrey S.'s profile image
Aubrey S. 
rating
a year ago

the food tasted good but I noticed a hair on my bread and it did not match my hair at all. I am slightly disappointed that this happened. The service was good and the food was hot.The ambiance was also good but once again I am disappointed that I found a hair in my food hopefully I can get some sort of discount or something. 

Business response:

Appreciate the wonderful review! We're thrilled you enjoyed your experience. Let's make it top-notch together! Visit http://dhcfeedback.com, and let's collaborate on ideas to earn that fifth star! 

Mattisyn S.'s profile image
Mattisyn S. 
rating
a year ago

Great food and chicken and fries, however we stopped at the Polaris location at 10:20 on August 6th 2024 and they had the doors locked and various things scattered in the drive way so you couldn't drive up and order, there were about 4-5 staff members we could see in there. Then we tried to call the restaurant and the guy would answer and say hello and say he couldn't hear us and hung up every single time. Not sure what was going on, if you're going to close early please at least put a sign in the window. We drove a while aw... read more

Business response:

Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://www.dhcfeedback.com. We would like to make things right if you give us another chance. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 481 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.