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803 Polaris Parkway, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Overall, the chicken sandwich was really good. Nothing special about the chicken tender, little bit on the dry side. My order was made incorrectly, which did not bother me it happens. What bothered me was after i politely asked for it to be corrected, i received a box that was covered in sauce, spice, and grease. I asked for a napkin and had to clean the box in front of the employee. Customer service was terrible. I did not feel welcomed and it seemed like the employees did not care about their job and didn't want to be ther... read more
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
Drive thru service super, super slow. Waited over 20 minutes for single order. Waited so long my milkshake turned to soup. Food was excellent!
Business response:
Appreciate you review! We’re all about improvement and would love the opportunity to elevate your next experience. Contact us at http://tellusdirect.com/dhc, and let's make it up to you
My boys love the food!!! We will be back again and again!!! The customer service was excellent!
Business response:
Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces!
If you like Dave's Hot Chicken, this is a great restaurant. The staff was well trained. The food came out quick, accurate, and hot. The store was clean and well-stocked. If you don't know this restaurant and like chicken fingers, it's worth trying. This is especially true if you like spicy chicken. Our favorite part was the fries. They had a great seasoning on them. Second was the sauce- it was like a mix of mayonnaise and ketchup. I got a 'hot' slider. I thought the flavor was great and loved it. I bought 2, but probabl... read more
Business response:
Wow, thanks for the fantastic five-star review! You're amazing! We're delighted to hear you had such a wonderful experience. Your feedback fuels our passion!
Stopped into the new location. First visit to Dave's Hot Chicken. Since they just opened this location 2 days prior we knew it would be busy. It was but we stayed and waited. The new employees were nice and obviously still learning the menu and registers. They were very friendly and took our order and answered all our questions about the menu. We waited a few minutes for our food but everything came out hot and right. The sandwiches were yummy! Chicken was nice I got the lite mild. Hardly any spice might move up next time.... read more
Business response:
Thanks a million for the incredible five-star review! You're the best! We're over the moon that you had such a fantastic time. Your support keeps us going strong!
these people are so nice. My mama drink fell in the car because of the wind and then and then they got me another drink. They were so nice everybody was all like welcome to Dave's. Oh my goodness they're so nice!!!
Business response:
Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces!
Well, it happened ...they cut their tender size in HALF. Literally one tiny tender on their sliders and in their combos. I used to be willing to pay a little extra for the quality and portion sizes but it's no longer worth it. This chain is going down hill fast.
I went through the drive thru, ordered just a 3 ct of daves hot mozz, and after waiting 30 minutes to pay i was then told to wait in the handicapped spots until i was brought my food. I waited around 45-hr total just to get my hot mozzarella sticks. there were multiple workers with zero sense of urgency, and maybe 2 customers in the store. still smacked tho good af so im not super mad
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I ordered a chicken sandwich with the least amount of heat level and after I took a bite I was spitting flames like a dragon from how to train your dragon. The instant the tender touched my tounge I had to leave my game sprint down stairs and get milk to stop my tounge from falling off. Then I took a bite into the other sandwich and it was even hotter, I think I'm about to throw up from the spice and all this cow juice I've been drinking. I really hope I can recover from this but I think my tounge is bout fall off and Now I'... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Dave's Hot Chicken has a 4.4 star rating with 766 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.