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Dave's Hot Chicken
- Chicken Shop
- Batavia, IL
About this business
Location details
125 S Randall Rd, Batavia, IL, 60510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
We had visited this location today for our first visit to Dave's. We ordered our food at 3:02 pm and didn't get our food until 3:33 pm. The manager lost our order and instead of admitting it, he just made excuses, when everyone else that came in after us, had received their orders. When we finally got our food, our bites were ice cold. The only compensation offered was a free drink. We ordered a loaded Oreo shake and it was like soup. The location wasn't overly busy, but for $40 I expect to at least get good, hot food. Skip... read more
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://dhcfeedback.com. We would like to make things right if you give us another chance.
Over priced drink not included in meal!! Chicken breaded taste dry not enough sauce . Lots of employees standing around and yet no customers.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right.
Never been and won't go again. Was hoping it was good-- paid $40 for two chicken tenders on a piece of bread and two sliders. Chicken quality is good, sauce and dry rub are not good. Chic fila if you want a sandwich and canes if you want tenders, and by no means will you spend $40.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Went to the Batavia location, heard mostly negative reviews online, so we thought we'd try it out and judge for ourselves. Ordered 2 #4 and 1 # 3 + 2 drinks. Wait times were long. When our number was finally called, all I saw was a small bun with just a chicken tender, dry, and sprinkled with spice powder of your likings. Kale slaw, tons of pickles, Squirt of sauce. Fries were crispy, and we enjoyed them, but for $45 we expected more of a moist chicken breast sandwich and normal bun size. We won't be back, can't compare to... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Overpriced. Cashier asked for a tip. Nothing deserved. They never left the counter. I had to carry 3 baskets of food not even a tray. Just not worth $16 for fast food. It's chicken.
Business response:
I’m sorry to hear you felt the experience didn’t match the price. We appreciate the feedback, especially regarding the tipping and service. If you’d like to share more details, please reach out to us at tellusdirect.com/dhc so we can work on making improvements. Thanks for letting us know.
I'm not sure if this place was so bad because it was busy, or if that's just how it is. I went there and the 2nd day of opening and got the Dave's number 3 meal, with fries and a drink. When I went to get my drink, all of the types of soda were pumping out tons of syrup, barely any carbonated water. It wasn't a drink at this point, just a thick, overly sweet slurry. I could tell it wasn't just me thinking there was something wrong with the drinks, many other people were dumping theirs out and filling them with just water. No... read more
Business response:
I’m really sorry to hear about your experience—it sounds like we dropped the ball. We appreciate you bringing these issues to our attention, from the drink situation to the noise and the mix-up with your order. That’s definitely not how we want things to go, especially when you were giving us a try so soon after opening. If you’d be willing, please reach out to us at tellusdirect.com/dhc so we can try to make this right. Thanks for your feedback, and we hope you’ll give us another shot in the future.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 729 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.