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Dave's Hot Chicken
- Chicken Shop
- Canton, OH
About this business
Location details
5440 Whipple Avenue, Canton, OH, 44720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I will never come back. The wait time is RIDICULOUS. I could have driven to the other side of town and eaten a meal in the time it took to get my food.
Business response:
Long waits are frustrating—we hear you. Please share more at dhcfeedback.com so we can address this.
I will never come back. The wait time is RIDICULOUS. I could have driven to the other side of town and eaten a meal in the time it took to get my food.
Business response:
Long waits are frustrating—we hear you. Please share more at dhcfeedback.com so we can address this.
Ordered online and then waited 40 minutes after estimated pickup time to get my food. They were not busy AT ALL. They were only brining one meal out of the kitchen every 10 minutes. The craziest part is that there were SO MANY workers. Standing around, doing nothing but hanging out. Workers talking, dancing, playing around... but not one concerned about getting meals out of the kitchen. First experience 1 week after opening was quick but I'm guessing the start up team has left to local workforce now. Food was good but never ... read more
Business response:
Sorry to hear about the long wait, Cody. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. Thanks for sharing, and we hope you’ll consider giving us another try.
Ordered online and then waited 40 minutes after estimated pickup time to get my food. They were not busy AT ALL. They were only brining one meal out of the kitchen every 10 minutes. The craziest part is that there were SO MANY workers. Standing around, doing nothing but hanging out. Workers talking, dancing, playing around... but not one concerned about getting meals out of the kitchen. First experience 1 week after opening was quick but I'm guessing the start up team has left to local workforce now. Food was good but never ... read more
Business response:
Sorry to hear about the long wait, Cody. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. Thanks for sharing, and we hope you’ll consider giving us another try.
Make sure you have some time to wait... Waited 20 mins for 3 sliders! Not many people inside at all when order was placed. While I was in the very young front desk staff had time to braid each other pony tails and check all their snaps. Could have wiped down some of the empty tables or counters even stocked some stuff something. This is exactly why I'll never leave any of my staff in training alone expecting them to act accordingly. We have to stop having an entire staff of all inexperienced young people with no one to gu... read more
Business response:
Thank you for sharing your experience, Misty. We sincerely apologize for the long wait time and the staff's behavior. This isn’t the experience we aim to provide, and we appreciate your feedback on the importance of training. We’d love to make this right—please reach out to us at dhcfeedback.com, and we’ll do everything we can to improve your next visit. We hope you give us another shot!
Make sure you have some time to wait... Waited 20 mins for 3 sliders! Not many people inside at all when order was placed. While I was in the very young front desk staff had time to braid each other pony tails and check all their snaps. Could have wiped down some of the empty tables or counters even stocked some stuff something. This is exactly why I'll never leave any of my staff in training alone expecting them to act accordingly. We have to stop having an entire staff of all inexperienced young people with no one to gu... read more
Business response:
Thank you for sharing your experience, Misty. We sincerely apologize for the long wait time and the staff's behavior. This isn’t the experience we aim to provide, and we appreciate your feedback on the importance of training. We’d love to make this right—please reach out to us at dhcfeedback.com, and we’ll do everything we can to improve your next visit. We hope you give us another shot!
This was hands down the worst piece of chicken I have ever had. I got the slider with fries. The chicken was dry and old, not a bit of juice, and the breading was actually tough. It was way overcooked and basically inedible. The fries were also overcooked and cold. The microwave couldn't revive any of it. Very disappointed as I had been looking forward to trying it.
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
This was hands down the worst piece of chicken I have ever had. I got the slider with fries. The chicken was dry and old, not a bit of juice, and the breading was actually tough. It was way overcooked and basically inedible. The fries were also overcooked and cold. The microwave couldn't revive any of it. Very disappointed as I had been looking forward to trying it.
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
The chicken quality itself was good but everything was so sugary and sweet. I couldn't finish my food because of it. The fries, the chicken, sauce-so dang sugary.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 808 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.