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Dave's Hot Chicken
- Chicken Shop
- Canton, OH
About this business
Location details
5440 Whipple Avenue, Canton, OH, 44720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I came to Dave's Hot Chicken expectin flavor and fire. What I got was dry bird, cold fries, and bad attitude . They call it "hot," but I've had peppermints spicier than that. Music was loud, chicken was sad and the Young Lady behind the counter was rude. Never got greeted not once my granddaughter asked a question and she gave a snarky response back. I won't be back anytime soon.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
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Tried for the first time inspired by a YouTube review. Its 11.99 for 2 tenders and fries so I had some doubts. But after seeing the video, it looked like maybe it was worth it. Not this time I guess. Look at the pathetic amount of fries and small chicken tenders provided. Im not a negative guy, but c'mon man, I'll give you 6.99 tops for that. Sorry, do much better. Service was fine BTW. Note: fries are cheap, load them up to provide some value.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Had to update my review for this location. So, I ordered from Dave's a bit late (10pm) as I was at work, and didn't think much of it because it's always been good. Decided to go with the cauliflower bites. Initial eating they were crispy and good, really enjoyed them. Fast forward to 4 am, intense sulfuric acid reflux, woke me up. Couldn't stop burping, it was burning and just took my breath away. That went on for a few hours, then around 8 or 9 am, I got horrible diarrhea and threw up at the same time. I threw up so... read more
Business response:
Appreciate you sticking with us! We'll take your notes on drink sizes and napkins to heart. Thanks for being a fan for life!
I will never come back. The wait time is RIDICULOUS. I could have driven to the other side of town and eaten a meal in the time it took to get my food.
Business response:
Long waits are frustrating—we hear you. Please share more at dhcfeedback.com so we can address this.
I will never come back. The wait time is RIDICULOUS. I could have driven to the other side of town and eaten a meal in the time it took to get my food.
Business response:
Long waits are frustrating—we hear you. Please share more at dhcfeedback.com so we can address this.
Ordered online and then waited 40 minutes after estimated pickup time to get my food. They were not busy AT ALL. They were only brining one meal out of the kitchen every 10 minutes. The craziest part is that there were SO MANY workers. Standing around, doing nothing but hanging out. Workers talking, dancing, playing around... but not one concerned about getting meals out of the kitchen. First experience 1 week after opening was quick but I'm guessing the start up team has left to local workforce now. Food was good but never ... read more
Business response:
Sorry to hear about the long wait, Cody. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. Thanks for sharing, and we hope you’ll consider giving us another try.
Ordered online and then waited 40 minutes after estimated pickup time to get my food. They were not busy AT ALL. They were only brining one meal out of the kitchen every 10 minutes. The craziest part is that there were SO MANY workers. Standing around, doing nothing but hanging out. Workers talking, dancing, playing around... but not one concerned about getting meals out of the kitchen. First experience 1 week after opening was quick but I'm guessing the start up team has left to local workforce now. Food was good but never ... read more
Business response:
Sorry to hear about the long wait, Cody. That’s definitely not the experience we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. Thanks for sharing, and we hope you’ll consider giving us another try.
Make sure you have some time to wait... Waited 20 mins for 3 sliders! Not many people inside at all when order was placed. While I was in the very young front desk staff had time to braid each other pony tails and check all their snaps. Could have wiped down some of the empty tables or counters even stocked some stuff something. This is exactly why I'll never leave any of my staff in training alone expecting them to act accordingly. We have to stop having an entire staff of all inexperienced young people with no one to gu... read more
Business response:
Thank you for sharing your experience, Misty. We sincerely apologize for the long wait time and the staff's behavior. This isn’t the experience we aim to provide, and we appreciate your feedback on the importance of training. We’d love to make this right—please reach out to us at dhcfeedback.com, and we’ll do everything we can to improve your next visit. We hope you give us another shot!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 513 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.