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Dave's Hot Chicken
- Chicken Shop
- Franklin, MA
About this business
Location details
648 Old West Central St., Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
My wife and I have loved Dave's Hot Chicken and been to many of the other locations, last weekend we both got awful food poisoning (about 24 hours of throwing up) a couple hours after eating dinner at the Franklin location. It's a new store so maybe some cross contamination from new employees but won't be eating here again anytime soon.
Business response:
I’m really sorry to hear about your experience, John. That’s definitely concerning, and we take matters like this very seriously. We would love to learn more about what happened and ensure this doesn’t occur again. Please reach out to dhcfeedback.com so we can address this directly and make it right. I hope you and your wife are feeling better soon.
This is a tough review but I'm going to be fully honest here and not just one of the many fanboys (and don't get me wrong, i fully understand why they have so many fans). To get the obvious out of the way - (1) the food is good (not great, not bad, but very good, especially in the context of hot chicken in New England, it just doesn't exist up here). (2) the employees, for the most part, are very friendly. Not efficient, but friendly. (3) the parking lot will always hold this place back. I'm sure everyone will say the same... read more
Business response:
Thanks for your detailed feedback, Harold. While we're glad you see the appeal of our food, it's clear we fell short in multiple areas of your experience. Long waits, inconsistent service, and unclear processes for orders are not the standard we aim to provide. Please reach out to dhcfeedback.com so we can address this directly and work on making things right. We appreciate you taking the time to share your thoughts.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 453 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.