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David's Bridal
- Bridal
- Tyler, TX
About this business
Location details
The Village at Cumberland Park, 8930 South Broadway Avenue Ste 220, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Disappointed in the facility! No platforms for the brides! No sitting, really who tries dresses with only 2 people? Frustrating !we were continually brought dresses at least 2 sizes too small, you would think k after the first the associate would have understood we needed larger sizes. We had to ask. The girl who helped was nice and may have been trained to bring small sizes. I would not recommend David’s, unless you like wam-bam
Business response:
Hello Tracy, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hi Kenyata, thank you so much for taking the time to rate your recent experience with our Tyler store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
I had an absolutely wonderful experience! I showed up for my appointment at 1:30 and the girls that greeted me were very sweet. I told them what I was looking for and they picked three very good suggestions to start with and I tried one of those three on and liked it very much but we decided to keep looking... They brought me two more dresses that I had gone on the floor to look at, the very nice consultant Megan asked me which one of the two I'd like to try on first and I pointed to one saying that I wanted to try that one ... read more
Business response:
Hi Jillian, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Megan exceeded your expectations during your recent visit to our Tyler store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
We visited the David’s Bridal in Tyler & received EXCELLENT service from Nia!!!
Business response:
Hi Carla, we are thrilled to hear how pleased you were with the service Nia provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
Really care about customer service and making your day special special! They care about making you look fabulous on that day, whatever occasion is.
Business response:
Hi Christi, we are thrilled to hear how pleased you were with the service our team provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
They need a better selection , was very disappointed
Business response:
Hello Kimi. We are disappointed that our selection was not up to par. We strive to have a wide variety of styles and sizes on hand for all of our guests. We would love to invite you to another one of our locations or visit our website where there may be more options available. If you see a style that you like online, you can always call your local store to see if they have it on hand. Best wishes, Ellice J.
Wonderful experience and we had an amazing Consultant..Seeing my daughter in her Wedding Dress for the first time..Priceless!!!
Business response:
Hi Chawn, we are thrilled to hear how pleased you were with the service our team provided your daughter during your recent visit. Thank you so much for taking the time to share your "once in a lifetime" experience with us. Best wishes, Jessica H.
Business response:
Hi Breahanna, thank you so much for taking the time to rate your recent experience with our Tyler store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Michaella was wonderful!!! She was very attentive and willing to bring all the dresses I liked. She took the time to get to know what I preferred and fixed me up with all the accessories I needed for my wedding day!! I would definitely recommend this location and Michaella! A great experience!
Business response:
Hello Jessica, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for Michaella. We will definitely pass along your praises! Best Wishes, Jessica H.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 3,122 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.