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David's Bridal
- Bridal
- The Woodlands, TX
About this business
Location details
1600 Lake Woodlands Drive, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
It was a good experience.
Business response:
Hi Jessica, thank you so much for your star rating! We are thrilled to see that you had a good experience with us! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com (Attn: Marquita). Thank you, Marquita D.
It was great. A little chaotic in he store but I knew Saturday's are always busy.
Business response:
Hi Ashley, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! Your absolutely right we can be really busy on the weekends but it is our mission to still provide exceptional customer service to each of our guest. If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com (Attn: Marquita). Thank you, Marquita D.
Excellent customer service... thanks :)
Business response:
Hello Keren, we are so excited to hear how helpful our staff was while visiting our Houston North location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
Marin was an amazing helper! Couldn't have made me day any happier! Very sweet and listened to everything I was looking for.
Business response:
Hello London, we are so excited to hear how helpful Marin was while visiting our Houston North location. We are glad to be a part of your shopping experience and even more elated to have made the experience an unforgettable one. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
The 1st stylist seemed very agitated and tired she did help our daughter find the right dress. Our daughter wanted her father to come see her in it before we purchased the dress. I asked her to write the information down so we could come back with her dad. She had an attitude like she didn't believe me. We did come back with her dad. We bought the dress,veil and belt and bag $1575.00 The second stylist was nice but she was very new. She was not sure what to do poor thing, she just needed training. Best part of the night was... read more
Business response:
Hello Cierra, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our staff during your recent visit. We at David's Bridal are committed to providing our customers with exceptional customer service. We are thrilled however that your daughter was able to find her dream dress! We are also happy to hear that the manager made your purchase a pleasant one. We would love the opportunity to make your next visit better then ok. If you would like to further discuss this matter, ple... read more
Great experience, Envy was very helpful and friendly
Business response:
Hello Liza, we are so excited to hear how helpful Envy was while visiting our Houston North location. David's Bridal is committed to providing exceptional and individualize customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
Associates were helpful and friendly. They made shopping for the bridesmaid dress easy and painless!
Business response:
Hello JJ, we are so ecstatic to hear how helpful our team was while visiting our Houston North location. David's Bridal is committed to providing exceptional customer service to all of our guest and we couldn't be more please that we were able to assist you with shopping for your bridesmaids dress. We appreciate you for taking the time to provide us with your valuable feedback and personally want to thank you for your five star rating. If you may need any further assistance do not hesitate to email us at dbcares@dbi.com (Att... read more
The consultant was very sweet and she listened to what I wanted. I highly recommend this davids bridal.
Business response:
Hi Tamara, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! We couldn't be happier to hear that your consultant was so helpful. David's Bridal is committed to providing exceptional and personalize customer service. We appreciate your recommendation and if you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com (Attn: Marquita). Thank you, Marquita D.
Walked in not knowing I had to make an appointment lady told me 12 so I waited for alittle over an hour since they didn't help until 12 20 which didn't bother me. Lady I got was nice, only thing is she would be kind of rude at times like when I asked to order a different size she kept telling me well I will check but if they don't have it you'll just have to take this one. So then she kept pushing me to buy every other thing she had I understand you make commission but my wedding is 5 months away I don't need everything just... read more
Business response:
Hi Brenda, Thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. This is not the type of service we expect to provide for any of our guests. David's Bridal strives to provide exceptional customer service to our customers and we can't apologize enough that you feel we fell short of that for you. We are however happy to hear that you found your perfect dress! We would love the chance to have you back to deliver a better experience.. If you are interest... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 7,734 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.