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David's Bridal
- Bridal
- The Woodlands, TX
About this business
Location details
1600 Lake Woodlands Drive, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Rynn was a great assistant in helping select a wedding dress. Very sweet and helpful. Thank you.Ā
This is about to be a long post...brace yourself. My friends and I came in looking for a dress. I was hesitant due to see in a few bad reviews but went in anyways. The first thing I noticed was how we were welcomed soon as we walked in the door by 3 managers and 2 other employees. They were so upbeat a personable. We didn't have an appointment but the managers got us a room and a person to help us. Almost every employee stopped and acknowledged our princess bride and told her she was gorgeous š The managers continously stop...Ā read more
Best customer service, super friendly staff and customers. This shop runs as if they are all family. Truly a great experience for my friend.Ā
Great service I love my dressĀ
Great serviceĀ
I went to get a bridesmaid dress about a week ago. The staff was really nice and helpful, but I was really disappointed by their selection. I told the ladies I needed a black long dress and it to be here before the 16th of Oct. So they only pulled dresses that could be here in time. I ordered the dress and paid extra to get it by the 4th. I called before I went to The Woodlands since itās a 45 min drive from me, to make sure it was ready. The lady on the phone said oh the dress was marked by the warehouse unavailable. Not on...Ā read more
Business response:
Hello Amanda, We are deeply disappointed to hear about your frustrations with our team. Our staff is held to the highest of standards when it comes to customer service. We apologize and will be sharing your feedback with the upper management team. Should you require additional assistance please contact us at DBcares@dbi.com. Best, Jessica MĀ
Well she was late kept us waiting. Very unorganized and said you know thatās a bridal dress?! Well yea Iām the bride!! Ugh Gaby Mae not a great start to my wedding dress Journey. No worries yāall great experience at Fiancee in Spring! Ask for Jillian she was amazing.Ā
Business response:
Hello Tiffany, We are very sorry to hear that your trip to David's Bridal was less than satisfactory. It is our mission to give our customers the āonce in a lifetimeā experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. Please email us at DBCares@dbi.com if there is anything we can look into further for you. Best DBI.Ā
TERRIBLE EXPERIENCE. I came in for 1pm appointment and arrived on time. I was asked to browse and someone would be with me shortly. 10 minutes, 15, 20, then 30 min later, no help. Even with me following ups, and asking if I should reschedule. Then customers that came in after me, were being helped before me. When I said I was leaving, that is when they finally said someone was ready to help me. Absolutely awful!Ā
Business response:
Hello Sade, we are very sorry to hear that your trip to Davidās Bridal was less than satisfactory. It is our mission to give our customers the āonce in a lifetimeā experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.Ā
Everyone was very helpful and had a lot of patience with me.Ā
Business response:
Hello Bernadine! Thank you so much for sharing your experience with us. Congratulations and best wishes! Ciara D.Ā
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 7,734 reviews.Ā
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.Ā