This profile has been claimed by the business owner or representative.
David's Bridal Abilene TX
- Retail
- Abilene, TX
About this business
Location details
Shops at Abilene, 3701 Catclaw Drive, Abilene, TX, 79606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The staff here are wonderful. The mangers are very involved, and the staff truly cares about the customers here.
Love the experience
Business response:
Hi Rosalie, we are thrilled to hear how pleased you were with the service our team at the Abilene store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
Megan was great! The whole store staff was very friendly! Great experience!
Business response:
Hi Lisa, thank you so much for taking the time to rate your recent experience with Megan at our Abilene store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H
Amazing help! The ladies there know what they are doing!
Business response:
Hello Brittany, we are thrilled to hear how helpful our staff was during your visit to our Abilene location. We thank you for your kind words and we appreciate you five star rating. Best Wishes, Marquita D.
I've been to this location several times to search, purchase and alter my wedding dress and every time I walk in I don't get that "Hello! Welcome to Davids Bridal! How can we help you?" I always feel like I've bothered them just by walking in the door. When I walk in just by their unresponsive demeanor I want to walk back out; however, I am unable to say that about the alterations team in the back. WOW! Those ladies are amazing, immediately when they see me they have smiles from ear to ear like they are genuinely happy to se... read more
Business response:
Hi Mariah, thank you so much for taking the time to share this feedback with us. We are happy to hear that our alterations team always makes you feel welcome. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. Best wishes, Jessica H.
We bought a dress for prom, when we were talking with the person who was doing the alterations she was telling us how it would be done, sounded great. But when we went to pick up the dress it was not at all what she said! I had a dark purple dress and in the back where it was to be gathered up she put clear buttons! Yes so if I want to take it down at the dance I will have to take sissors to remove the buttons! That weren't supposed to show in the first place! So I was very disappointed in the altering of my dress! I paid mo... read more
Business response:
Hi Brittany, we are so sorry to hear that our alterations team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Everyone was super helpful and friendly. I was looking for a few specific dresses that were not in the store, and the woman helping me found out their arrival times and specifics about the dresses. My alterations appointment went great, the seamstress I worked with was very polite and really made the dress fit perfectly. Overall a wonderful experience!
Business response:
Hi Sophie. Thank you so much for sharing your experience with us. We are excited to hear we were able to make your visit a special one. Congratulations and best wishes! Ciara D.
Great service
Business response:
Hi Sierra, thank you so much for taking the time to rate your recent experience with our Abilene store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Daniella was great. She was nice and helpful although she kept picking out dresses the bride said she didn't want. The store manager kept trying to push a sale and stood behind the entire time making for a very unpleasant experience for us, the bridesmaids, and the bride. We felt like we couldn't freely look at dresses for the bride and felt very unwelcome by staff aside from the one who was working with us. Unfortunately, Abilene doesn't have much to choose from in the way of weddings are concerned. Just really disappointed... read more
Business response:
Hello Abilene, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Abilene TX
How is David's Bridal Abilene TX rated?
David's Bridal Abilene TX has a 4.7 star rating with 1,257 reviews.
When is David's Bridal Abilene TX open?
David's Bridal Abilene TX is closed now. It will open at 10:30 a.m.