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David's Bridal Arlington TX
- Bridal
- Arlington, TX
About this business
Location details
Arlington Highlands, 137 Merchants Row, Suite 145, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
My experience there was horrible, I went there requested an experienced person and gave me the youngest felt rushed so I picked something I was not happy with it. I called them back told them I was not happy and gave them a second chance ended up spending triple the amount and got the same person she made up for it was good she made for it. I went for a third time for my fitting, but were they really disappointed me was the lack of information. They never informed me the amount it was going to cost for alterations so I would... read more
Business response:
Hello Rosy, we are upset to hear that your time with us was not more enjoyable. We want our consultants to be providing insightful product knowledge and great service to our guests. We will be bringing your concerns to the attention of management to assist with coaching and training with staff. If you would like to discuss any of your concerns further, please email us at dbcares@dbi.com (Subject: Attn. City/Store Location). Thank you. DBI.
We had the worst experience, but it was more the consultant we had and not necessarily the place.
Business response:
Hello Veronica, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
I wish I could say I had a great experience with like all these other customers, but I can’t. Initially when I went to look at dresses, we were greeted nicely at the front. When I got with my stylist, Shannon, that changed. She just didn’t seem interested in the process of helping find a dress. Or maybe was just not in to mood to be at work. There was a style of dress I liked but was curious to know if there were any others. She just looked at me like like, “Really?? You want me to look for another dress?” This was the... read more
Business response:
Hello Daniella, this is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn: City/Store Location) Thank you. DBI.
I've been in this store twice in the same week and BOTH times the customer service was terrible!! Don't waste your time at this store!
Business response:
Hello Kristan, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn: City/Store Location) Thank you. DBI.
Recommendedthe person who attended me was really nice very professional help me with everything I wanted and I asked for very, very happy for her service; Michelle thank you so much for all your help and patient with me. recommended 100%
Business response:
Hello Karen! Thank you so much for sharing your experience. We are glad you had a good time with our team. Best wishes. April B.
RecommendedJuju was so amazing. I had a great experience!!
Business response:
Hello Khaela! Thank you so much for sharing your experience. We are glad you had a good time with our team. Best wishes. April B.
Horrible service for my bridesmaids appointment, and a complete lack of interest in remedying the situation.
Business response:
Hello Andrea, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Arlington TX
How is David's Bridal Arlington TX rated?
David's Bridal Arlington TX has a 4.7 star rating with 5,329 reviews.
When is David's Bridal Arlington TX open?
David's Bridal Arlington TX is closed now. It will open at 10:30 a.m.