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David's Bridal Arlington TX
- Bridal
- Arlington, TX
About this business
Location details
Arlington Highlands, 137 Merchants Row, Suite 145, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Incredibly disappointed in the attention we received from our associate. We rarely saw her. We had to go get the sizes we needed of the racks ourselfs. They did not have the size we needed in the style we wanted to try on. They had sizes much larger and smaller but not our actual size. Incredibly disappointing in my eyes for our bride.
Business response:
Hello Leslie, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This Arlington tx location was charging me $20 more. I had to call the Kansas City, MO location to get the price the other bridesmaids paid. The manager was not help. DO NOT GO TO THIS LOCATION- what a rip off. Tried on my dress and had to order from another state. �
Business response:
Hello Christy, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
My daughter was there yesterday she said no one helped her and the people here were just mean. Treated bad. Y'all owe my daughter an apology... She's so happy about her wedding and had to deal with rude David's staff.
Business response:
Hello Tina, we are very sorry to hear that your daughter's trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If she would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hi Chelsy, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I’ve been in this store three times and all three times I’ve bought a dress. I will be in 3 weddings in the next year. The first time I went, I made an appointment. I got there on time for my appointment and I understand that people run late but my consultant didn’t help me very much and I had to chase her down to get any help. The second and third time I went, I just walked in and both were also different. The second time, a very sweet girl helped me and it felt much more like an appointment and consult then when I had actu... read more
Business response:
Hello Nayane, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hello Jessica, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I am so dissapointed with the service and being told one thing by one employee and something different from another. First of all, when i came in for my appointment. We were told that we could look around. We were also told that if we saw something we liked but it wasnt my size, that our consultant could look in the back and see what thwy had in back in my size. When tbe consultant met us however, she told us that what they had on the floor was evrrything and that they kept no dresses in back. I asked about a few dresses i s... read more
Business response:
Hello Kae'leen, We are terribly sorry for the experience you encountered with our Arlington location, and would love the chance to improve future visits with David's Bridal. If you would like to contact us at dbcares@dbi.com, (Subject- Attn: Jessica H.- Store 51) so we can speak with you further regarding this matter. Humbly Yours, Jill K.
The staff of David's bridal are awesome, but the prices for the alterations are ridiculous! I will never use them again ! The alterations cost more than my dress!
Business response:
Hello Paula, we are so sorry to hear that we have disappointed you with the cost of our alterations. We appreciate you taking the time to share this feedback so that we can correct this issue. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
We had a 4:30 appointment for my daughter. We arrived right on time and it was over an hour before we saw our consultant. She was nice but very new to the job . It took another hour to try on TWO dresses. It was a Saturday, a very busy time I realize, but.... Saturday comes around once a week, it would be fairly easy to schedule extra workers or even suggest another time for some brides. When her attendants arrived for their 6:00 appointment no one helped them at all. They found dresses ,tried on several and were constantly ... read more
Business response:
Hello Barbara, we can?t apologize enough for your daughter's recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that her visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Arlington TX
How is David's Bridal Arlington TX rated?
David's Bridal Arlington TX has a 4.7 star rating with 5,329 reviews.
When is David's Bridal Arlington TX open?
David's Bridal Arlington TX is closed now. It will open at 10:30 a.m.