David's Bridal Bakersfield CA

4.7

Retail
Bakersfield, CA

About this business

Retail

Location details

1210 Wible Road, Bakersfield, CA, 93304, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.72,661 reviews

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ERIKA

8 years ago

Mercedes was nice and very helpful. She brought us sample materials to see textures.

Business response:

Hello Erika, we are so excited to hear how helpful Mercedes was while visiting our Bakersfield location! Thank you for taking the time to provide us with your feedback. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

LAURA

8 years ago

Amazing, great costumer service Adriana made me feel special answer all my questions and help me with Alternations

Business response:

Hi Laura! Thank you for taking the time to share your experience with us. We couldn't be happier to hear how Adriana and the rest of our team were able to provide you with such exceptional service during your visit to our Bakersfield location! If you need any additional assistance, please do not hesitate to reach out to us. Best wishes, Christine G.

Lorena

8 years ago

Alterations gave me excellent service. I missed my appointment time and they were still happy to accommodate. Had lots of experience and provided expert feedback.

Business response:

Hello Lorena, we are thrilled to hear how helpful and accommodating our alterations staff was during your visit to our Bakersfield location. We couldn't be happier they provided you with the excellent service that you deserved. We appreciate you taking the time to share you experience and we personally thank you for your five star rating. Best Wishes, Marquita D.

audrey

8 years ago

I was encouraged to schedule my alteration appintment for my bridesmaids dress two weeks before the wedding. I even called two months before (when I received the dress) to try and reschedule it for an earlier time but they said they had nothing available so I had to settle for the originally scheduled appintment. I finally went for my fitting and they charged me $90 for hemming which would have only have been $25 if I didn't have to pay for rush alterations. I wouldn't have had to pay the rush fee if they hadn't chosen my a... read more

Business response:

Hello Audrey, We would like to apologize for any inconvenience however, our alterations policy is applied to all of our stores as alterations are a separate service and we do have to abide by our company policies. Please note that we will be bringing this to the attention of our management team so that they may re-evaluate the cost of alterations. If you would like to share more details with us, please send an e-mail to: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). Thank you, Christine G.

Emma

8 years ago

👌👌

Business response:

Thank you for your rating Emma, we are very excited to know you enjoyed your time with us. Best wishes! Ciara D.

Megan

8 years ago

Thank you for everything! Amazing from beginning to end!

Business response:

Hi Megan, thank you so much for your star rating! We are delighted to hear that you had such an amazing experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

Amanda

8 years ago

The consultant I worked with was very helpful and never made me feel like I was just another customer. She assisted me with all of my needs and was as excited as I was to finalize details for my big day.

Business response:

Hello Amanda, thank you for taking the time to compliment your consultant on the assistance she provided. We are thrilled to hear how helpful she was to you on your recent visit. If you need assistance with anything in the future, please do not hesitate to reach out to us. Thank you, Cierra S.

SARAH

8 years ago

The woman that helped me was very patient and very nice. She was so helpful!

Business response:

Hello Sarah, we are so excited to hear how helpful our team was while visiting our Bakersfield location! Thank you for taking the time to provide us with your feedback. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

Samantha

8 years ago

Really nice and fast! Good at interacting

Business response:

Hi Samantha, thank you so much for your star rating! We are thrilled to hear that you had a great experience with us! If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.