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David's Bridal Baton Rouge LA
- Retail
- Baton Rouge, LA
About this business
Location details
Bluebonnet Parc Shopping Center, 5915 Bluebonnet Boulevard Ste C-1, Baton Rouge, LA, 70836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Literally the worst bridesmaid experience of my life. Horrible appointment, they ordered the wrong dress. Now they won’t answer the phone when I try to check that status of my dress. Tried for three weeks with no answer. Go to the Slidell store for MUCH better service.
My daughter’s dress was delivered today in this box! I’m pissed! It better be perfect !
My initial appt was okay. There were to many people trying on dresses and to many people with them to actually enjoy my appointment. The stylist was FANTASTIC though! I did end up finding the perfect dress.Customer service did not meet my expectations, when my dress was ready the girl called and said it’s ready and needs to be picked up in 7 days 😳. I don’t particularly live close to the store, so my mom had to go pick it up. After picking up the dress, she made me aware that a garment bag IS NOT included in the price and n... read more
Business response:
Hello Kelsey. Thank you so much for providing feedback regarding your experience at our Baton Rouge location. We appreciate your feedback and will be sure to share your concerns about which areas need some improvement so that we can provide a better service experience in the future. Thank you, April B.
I THINK I MAYBE BLIND TO WHAT IS REALLY GOING ON IN THE WORLD. TO WALK INTO A BRIDAL STORE TO START LOOKING FOR MY GOWN SHOULD BE A EXCITING DAY FOR ME. MY APPOINTMENT WAS FOR 9AM IM ON TIME, I WAS ASKED TO WAIT BECAUSE THEY ARE BEHIND ON OPENING. SO I TAKE A SEAT A FEW MINUTES A PARTY OF ABOUT 10 WALK IN WITH THE BRIDE, SAME LADY WHO ASK ME TO GIVE THEM A MINUTE GREETS THEM & ASK HOW CAN SHE HELP THEM BRIDE REPLY IM HERE TO LOOK FOR A WEDDING GOWN (SALES PERSON TRESA) CAN I GET YOU TO START FILLING OUT THIS FORM. IM CONFUSE... read more
Business response:
Hello Nicole. We want to extend our sincerest apology for the negative experience you had with us during your visit. At David’s Bridal, we celebrate differences in all forms and shaming has no place in our stores or within our brand. We take matters like these very seriously we will be sure to address your concerns with our corporate management team. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject attn: city/location) Thank you,... read more
I love shopping at David's bridal. I love the experience so it was so easy for me to find my dress so I love shopping there and I will refer David bite it to another bride.
Business response:
Hello Sethia, Congratulations on finding your dress! Thank you for your lovely feedback ! Best, BrittianyD.
If I could give it 0 stars I would! DO NOT TRUST THESE PEOPLE WITH THE MOST SPECIAL MOMENT OF YOUR LIFE!!! I just went in for dress alterations and it was a complete NIGHTMARE!!! They were so unprofessional and rude that I couldn't even trust them to do my alterations. The Chinese lady literally YANKED my price tag/care tag/extra button tag off my LACE dress. I was mortified. I WILL NOT GET MY ALTERATIONS DONE BY THEM. Go look at their BBB report. I should have done that before buying from them. There's not ONE positive comm... read more
Business response:
Hello Emily. We are saddened to hear that you are displeased with our alterations team. We apologize for any frustration caused and would like to hear more about your experience. Please email us at DBcares@dbi.com (Attn.Christine/Baton Rouge) with more details. Thank you, Ellice J.
I went today with a group of 6 supporters and walked out teary eyed and heart broken. The entire experience was a wreck. From barely having anything in my size (per the sales lady), only being allowed to try on FOUR dresses for my appointment (that's all their allowed to let us try on per an appointment per sales lady), to being told a big group makes finding a dresser harder. She was very pushy, completely rushing me, and not very friendly. But on the plus size, the lady who checked me in was the sweetest!
Business response:
Hello Tiffany, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location... read more
Went in on 9/2 looking for a Mother of the Bride dress. I was greeted by two employees who pointed to a corner in the back of the store where they said I could find what I was looking for....and that's it!! Never came to see if I needed assistance or to offer any!!! PITTIFUL HORRIBLE experience!! My husband WHO IS IN NO WAY WHATSOEVER prejudice stated, "I think you were the wrong color"!!! WOULD NEVER GO BACK HERE!!!
Business response:
Hello Lucretia, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Christine G). Best wishes, Jessica H.
I am extremely upset with Davids Bridal. I've had the worse experience ever. The first was when I requested a decorative comb put in place of the generic comb that was in my Vail and once I came in to pickup my dress and Vail from alterations the comb Not only was not on my Vail but it was completely gone from my package. So Amy the manager apologized and tried it a second time to put the new comb in and I returned 4 days before my engagement and partial Bridal pictures and saw the comb was put on my Vail backwards. This was... read more
Business response:
Hello Annette, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Christine G). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Baton Rouge LA
How is David's Bridal Baton Rouge LA rated?
David's Bridal Baton Rouge LA has a 4.7 star rating with 3,659 reviews.
When is David's Bridal Baton Rouge LA open?
David's Bridal Baton Rouge LA is closed now. It will open tomorrow at 10:30 a.m.