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David's Bridal Buford
- Bridal
- Buford, GA
About this business
Location details
1705 Mall of Georgia Blvd, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Please, please, PLEASE!! Whatever you do, do NOT go here!!!!! The absolute worst place you can ever go to get any kind of dress, but especially the worst place to get your wedding dress. I am the maid of honor for my sister's (Meghan) wedding. When we first went there for her wedding dress, everything was fun, lighthearted, the associate we had was helpful, we didn't have to wait to be seen for her appointment. Everything went pretty smoothly the first time around. But every other time with them..... A FREAKING NIGHTMARE!!!!... read more
RecommendedI said I recommend, yes and no. My appointment was Saturday feb 29th at 10:30 and I was 5 minutes behind because my GPS took me the wrong way. But once I got there I didn’t get back into a fitting room until 11:20 because they didn’t have anyone to take me. The lady did have another girl so she was back and forth. I did find my dress! But I was under the assumption that my paint ent would be longer since it was late. No. I had to be out by 12:30. My bridesmaid appointment was at 12:00 they didn’t get in until 12:45 and they ... read more
Business response:
Hello Lauren, we apologize that your time with our Duluth team was disappointing during you and your parties recent visit. We understand your frustrations and will be sure to address your concerns with our team to ensure better service in the future. We would love to have you all back to assist with anything further. Please email us at DBCares@dbi.com (Attn:BrittianyB) for any additional needs. Best, BrittianyB.
RecommendedWe went to David's bridal and had a wonderful experience! After an awful experience at a different salon yesterday morning, we then went to David's and were pleasantly surprised. Sarina was wonderful. She listened to exactly what my daughter wanted. She brought dresses, veils, shoes and belt. More than one stylist helped her and the manager came by to make sure we were being taken care of. Sarina helped her get into the dress and out. She had great energy and a great personality and made the experience fun! Thank you... read more
Business response:
Thank you so much for your kind words, Tricia Laro. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Don't go to this store for any of your bridal needs ever. They messed up my order and never placed the in-store order for my veil and shoes. My appointment is this Sunday 9/29 11am. I expect my veil and shoes to be there or I am going straight to the Better Business Bureau
Business response:
Hello Jennifer, we cannot apologize enough for the confusion regarding your order. We certainly understand your frustrations and would like to speak further to ensure your next appointment is flawless. Please email us at DBCares@dbi.com (Attn:BrittianyD) for more assistance. Thank you, BrittianyD.
So here's the thing, when you make an appointment you're treated really nicely, I wouldn't say phenomenal, but definitely nicely. However, even though appointments aren't required, MOST of the staff, especially the older white lady with glasses that I believe might be a supervisor, don't acknowledge your existence. I went in trying to just look at dresses for my mother and we waited for over an hour just for some guidance, or even someone to say "here's a room to try on what you've found." It wasn't until the older woman hea... read more
Business response:
Hello Emma-Leigh, we are very sorry to hear that you and your mothers trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
I went today with my mother because obviously she’s getting married the girl who first served us at the entrance rude because we got there at 8:30 and rudely advice us WE CLOSE AT 9pm like hurrying us up, it wasn’t like we weren’t buying anything. The girl who helped us look for my mom a dress she was nice and patient with my mom wish I could of taken her name, the problem was when we wanted to purchase the dress it was the ONLY one at the store and we were still going to buy it with a stain on it because my mother really ne... read more
Business response:
Hello Banessa. We would like to apologize for any frustrations that we may have caused you or your mother. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with her further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Buford
How is David's Bridal Buford rated?
David's Bridal Buford has a 4.7 star rating with 5,447 reviews.
When is David's Bridal Buford open?
David's Bridal Buford is closed now. It will open at 9:00 a.m.