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David's Bridal Elmira NY
- Retail
- Horseheads, NY
About this business
Location details
3345 Chambers Road South Suite 8, The Shopps at Chambers, Horseheads, NY, 14845, United States
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Everything was awesome! The alterations department and whole David's bridal staff are wonderful! Thank you
Business response:
Hi Kaitlyn! Thank you so much for sharing your experience with us. We are so excited that you had such a great time with our team in Elmira! Congratulations and best wishes. Ciara D.
I bought my dress here and got the alterations done. It was a wonderful experience and they did a wonderful job.
Business response:
Hi Desiree, we are thrilled to hear how pleased you were with the service our team at the Elmira store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
I got there about 15 minutes early and was taken right back with Sierra. I picked out a few dresses and she picked out a couple that I would never have picked out for myself. I ended up choosing the two Sierra picked because they looked the best on me. Thank you
Business response:
Laurie, Congratulations on your first appointment and narrowing down your top two styles! We are so happy to know that Sierra was able to create a magical memory for you! Thank you so much for sharing this rewarding experience with us. Best Wishes, Jill K.
I had a good experience. The store was very busy, but I had been warned on the website about weekends being busy. It just seemed a little chaotic.
Business response:
Hello Tanya, Thank you so much for providing us with your feedback and we appreciate your time. We are happy to hear you enjoyed your visit with us despite the party like atmosphere. If we can assist you further, please let us know. (dbcares@dbi.com) Thank you, Jill K
Erin was fabulous! She made me feel very special was awesome matching veils to the dresses! Thank you so much! Tracey
Business response:
Hi Tracey, It is a pleasure to receive your amazing review and hear how Erin added to this special shopping experience. Congratulations on your recent engagement, we are so excited for your big day! Please let us know if you may need assist along the way. (dbcares@dbi.com) Best Wishes, Jill K.
I made an appt for my daughter figuring an employee would likely be more helpful than myself. The appt was a waste of time. The employee did not help, did not look at the favorites my daughter chose and was hard to find when my daughter wanted a particular dress. I spent the time looking for dresses and different sizes which I thought should have been done by the employee that was supposed to be assisting us. Making an appt was for the purpose of guidance and suggestions which we did not receive. The woman who did the altera... read more
Business response:
Hello Melissa, We are so sorry for the unpleasant experience you encountered at our Elmira location, and we are disappointed that you and your daughter were unable to enjoy your visit in this special time. We are displeased that you both did not receive the highest quality of customer service we strive for at David's Bridal. We have also passed on the information you provided to our store operations team, to ensure improvements are made and additional coaching is provided for the appropriate associates. Please feel free to ... read more
What a perfect dress shopping experience!
Business response:
Hi Kassie, so glad to hear you enjoyed your recent visit! Thank you for taking the time to share your feedback. If you would like to tell us more or need any assistance in the future, please send us an email to dbcares@dbi.com. Best wishes, Ellice J.
Jen was amazing!!!
As someone with an extreme level of social anxiety I knew going in that I wouldn't be able to say much, but the women there, especially the one helping me, were all very receptive of the sign of my discomfort and did whatever they could to help me without me having to be able to talk a lot. It was the best shopping/social experience with strangers or a shop that I've ever had!
Frequently asked questions about David's Bridal Elmira NY
How is David's Bridal Elmira NY rated?
David's Bridal Elmira NY has a 4.8 star rating with 2,324 reviews.
When is David's Bridal Elmira NY open?
David's Bridal Elmira NY is permanently closed.