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David's Bridal Fayetteville AR
- Retail
- Fayetteville, AR
About this business
Location details
Spring Creek Centre, 3855 North Mall Avenue, Fayetteville, AR, 72703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
For my visit to find my dress for my wedding, the lady who helped me seemed to not really be interested. My sisters went and picked out suggestions while she sat back and did nothing. I felt rushed as I was trying on dresses. I finally found one, asked if I could have it altered to have a slit come up the leg, alterations come out and say yes it’s possible. So I went with it. Fast forward to my alterations appointment, as I get there, I told them I wanted a slit up the leg, after telling me yes in the original appointment, ... read more
Business response:
Hi Bailey, we are saddened to see that you are not happy with your dress alterations and customer service experience. To discuss any concerns further, please email us at dbcares@dbi.com (attn: Fayetteville). DBI.
RecommendedJasmine Miller was so sweet and helpful!! She tried her best to find that “jaw-dropping, OMG! dress”, it’s not her fault that my daughter doesn’t really know what she wants yet!!!
Business response:
Hi Kendra, we are so glad Jasmine was able to provide you and your daughter with an excellent customer service experience. Best wishes, April B.
Our bridal party made a reservation in advance as required by the current state of affairs (COVID). We were given an appointment time and upon arrival we were told only 3 of us could be in the store at a time. Our party included 1 bride, 5 bridesmaids, and one person to photograph “the journey to the day”. None of our party lives in Fayetteville so it took quite a drive to get to your store (coming from Conway and Fort Smith). While scheduling the appointment we were NOT told of the limited number allowed. 4 of us at a time... read more
Business response:
Hello Shelley, we cannot apologize enough for the negative experience you had from our team. We always want to create memorable uplifting experience for all our guest no matter what and we are sorry that was not your and the bridal party experience. Our team will be reaching out to the appropriate team to address these concerns. However, we would love the opportunity to speak with you further to discuss your experience and restore your faith with our team. If you would like to discuss any issues further, please email us at d... read more
not dumb enough to get married
My granddaughter received excellent help in selecting her beautiful wedding gown. The entire staff was very friendly and helped make this a special day for all of us. So glad we went to David's Bridal.
Business response:
Hello Lisa, thanks for sharing your experience! We are so excited that our team was able to provide exceptional service for you and your granddaughter during your visit at the Fayetteville location. Best wishes. April B
Frequently asked questions about David's Bridal Fayetteville AR
How is David's Bridal Fayetteville AR rated?
David's Bridal Fayetteville AR has a 4.7 star rating with 1,999 reviews.
When is David's Bridal Fayetteville AR open?
David's Bridal Fayetteville AR is closed now. It will open tomorrow at 10:30 a.m.