This profile has been claimed by the business owner or representative.
David's Bridal Fayetteville AR
- Retail
- Fayetteville, AR
About this business
Location details
Spring Creek Centre, 3855 North Mall Avenue, Fayetteville, AR, 72703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
my daughter and i were there Saturday 1/18/20 was in the store 45 minutes with 3 different sales ladies within 5 feet of us we were treated EXTREMELY BAD!!NOT one person even spoke to us nor were we greeted as we entered we were literally treated like WHITE TRASH!!!VERY UPSETTING!!!I did speak to the manager before leaving but the damage was done and wont go back had the table been turned me being CAUCASIAN WELL YOU KNOW WHERE THAT WOULD HAVE WENT!!!!HOWEVER THEY ARE THE ONES THAT WILL HAVE TO ANSWER
Business response:
Hello Star, we cannot apologize enough for the negative experience you had from our team. We always want to create memorable uplifting experience for all our guest and we are sorry that was not your experience. Our team has since reached out to the appropriate team to address these concerns. However, we would love the opportunity to speak with you further to discuss your experience and restore your faith with our team. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn:City/Sto... read more
If you're on a budget and need to get something from the clearance area, don't go here. My daughter and I went just a couple of days ago. The girl that helped us was very rude and even made the remark that she doesn't deal with the clearance aisle. This made my daughter very uncomfortable and embarrassed. We left without purchasing anything and found her a beautiful dress elsewhere.
Business response:
Hello Maria. We would like to apologize for the less then professional attitude you and your daughter received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with an awesome experience. Thank you for your feedback, we will be sure to address it with our store management team to ensure a better experience in the future. Thank you, April B.
I had the first appointment of the morning this morning. The girl that decided to help me asked me to look at 3 dresses to pull out to try on so after having to look for her 4x to ask her to pull them she was inconvenienced and didn’t check the sizes so I’m trying on dresses that intentionally didn’t fit. I couldn’t find her to even help me in and out them luckily my friend was with me. I had to ask her prices and all the info she offered me no information then I actually found a dress on my own that was what I really wanted... read more
Business response:
Hello Ericka, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Don't give them your phone number. They'll call and harrass you months later, whether you got a dress or not. Really bad way to get customers, just convinced me to not shop there. Apparently this isn't exactly legal and I can talk to someone about this harrassment, as other people already have and have gotten money out of it, but instead I just blocked the number. I'll buy my dress when I can, don't need phone calls reminding me. This is why brides get so stressed out before their wedding. We never set a date, and I thought ... read more
RecommendedWe had so much to choose from and the service was great. My daughter found her dress and went back to alterations!! we really enjoyed! so many choices
Business response:
Hello Mae, thanks for sharing your experience! We are so excited that our team was able to provide exceptional service for you and your daughter during your visit at the Fayetteville location. Best wishes. April B
Wrong dress. Wrong size. Didn't care they messed up. Rude.
Business response:
Hello Aubrey, We are heartbroken to hear that you feel this way, and that we feel short in ordering the correct style, and size you had expected to arrive. We would love the chance to speak with you further, and make sure future visits with David's Bridal are more rewarding. Please contact us at dbcares@dbi.com, (Attn: Jill K.- Store 195) so we can assist you further. Humbly Yours, Jill K.
Business response:
Hello Kortney, Thank you for sharing your valuable time to provide our team with your review. We apologize to fall short in providing you with anything less than a full five star experience, and would love the chance to improve future visits. Please feel free to provide us with additional suggestions on how we can improve, at dbcares@dbi.com, (Attn: Store Location and/or your City). Thank you, Jill K.
Be aware of return policy for any retailer before you buy. This place does not accept any returns. I will make sure my daughter never purchases from them again. Also it should be policy for all potential customers to be informed before they look as to what their policy is. That would be professional on their part. It also should be policy not to sell to anyone under the age of 18 due to their lack of speaking of the policy.Not to swoop in and take advantage of a 16 year old. If I could give 0 stars I would.
Business response:
Hello Tuesday, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com. Thank you, BrittianyD.
My biggest complaint is that when asked what size I wore the consultant brought me dresses that were 2-4 sizes too small. I never tried on one dress that was in my actual size. So when it came time to purchase my dress I thought they would measure me to make sure it would fit, I was wrong they just rang me up and said here you go we will call you in Novto come pick it it. Now here I am worrying myself to death that I've spent all this money and the dress will not fit. I tried to talk to the consultant and all she would say i... read more
Frequently asked questions about David's Bridal Fayetteville AR
How is David's Bridal Fayetteville AR rated?
David's Bridal Fayetteville AR has a 4.7 star rating with 1,999 reviews.
When is David's Bridal Fayetteville AR open?
David's Bridal Fayetteville AR is closed now. It will open tomorrow at 10:30 a.m.