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David's Bridal Ft. Wayne IN
- Bridal
- Ft. Wayne, IN
About this business
Location details
1005 Northcrest Shopping Center, Ft. Wayne, IN, 46805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I ordered my bridesmaids dress and September received it and November was told by the ladies at David's bridal I had to order my dress right then and there. The wedding ended up being canceled when I called a few months ago the lady told me I could take our dress back for in-store credit if it was not altered. When I called a few days ago they told me I was unable to get in-store credit because it was too far since I've ordered my dress which was less than a year, and the wedding they had already passed. The mother of the br... read more
DO NOT GO TO DAVIDS BRIDAL!!! they say you can return your items for in-store credit, but fail to mention it has to be before the event date you originally planned. We bought the most expensive dress in the store and now they won't work with us... Awesome!
My niece ordered a dress and tried cancelling it immediately and they refused charging her anyway. She's pregnant and her fiance is about to be deployed. Customer service was completely rude. They only care until they get your credit card! I think we will be doing all business with Wendy's from now on!!!
Business response:
Hello Cassie. We apologize for not being able to provide you with a 5 star experience. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. We would love to have you back to provide you with a much better experience. Thank you, Steven E
We had a good experience; however, I felt the clerk was distracted and did not give the attention needed during the bridal fittings.
Very disappointed in David's Bridal, in Portage Mi. rude rushed customer service with the manager being the worst of the entire bunch of them. Very unpleasant experience dealing with them each time I had to go in for appointments. The manager in particular is better suited for drill sergeant work. Honestly, I personally will never use them again.
The staff is not pleasant to work with. Some have a haughty attitude, even with each other.
Awful experience. Completely awful. 3 more daughters to go, but we won't be back. This was supposed to be a fun day.
Frequently asked questions about David's Bridal Ft. Wayne IN
How is David's Bridal Ft. Wayne IN rated?
David's Bridal Ft. Wayne IN has a 4.8 star rating with 4,945 reviews.
When is David's Bridal Ft. Wayne IN open?
David's Bridal Ft. Wayne IN is closed now. It will open tomorrow at 10:30 a.m.