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David's Bridal Greenwood IN
- Bridal
- Greenwood, IN
About this business
Location details
Greenwood Pavilion, 1238 U.S. Highway 31 North, Greenwood, IN, 46142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedI brought my daughter and her best friend prom dress shopping. the friend didn't know she had an appointment or was getting a dress that day. Ariana went above and beyond to make the day perfect. Both girls found their dream dress.
Business response:
Hello Andrea. Thank you for reaching out to us. We are pleased to hear that Ariana was able to make your daughter and her friends' visit a special one. Best wishes, Steven E
RecommendedThe Ladies at this location were amazing!! I was very over overwhelmed, and extremely exhausted.... looking for something that suits me and my liking... & they took a lot of pressure off me!! Made things workout for me so that I was & am able to have to the dress that I desired!!! Also I want to absolutely thank Madison S. For jumping right in!! & offering The corset alterations!! She’s a wonderful delight!! Very Patient and courteous & professional throughout my whole shopping....experience
Business response:
Thank you so much for your kind words, Johnna. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Rude and impolite towards a certain customers.
Business response:
Hi Es! At David’s Bridal, we celebrate differences in all forms—race, creed, gender, size, style, budget—and discrimination has no place in our stores or within our brand. We do not tolerate discrimination or intimidating conduct of or against our customers, team members, volunteers or anyone doing business with or for David’s Bridal. We would love to hear more about your experience. Please reach out to us at DBCares@dbi.com (Attn: Steven E). Thank You, Steven E..
If you are looking to spend less than $200 do it online . The store literally has nothing less than $299 on the sales racks. I need a size 14/16 and there were two dresses on the sales racks and neither were under $200. Pretty disappointed.
Business response:
Hi Andrea, we are so sorry to hear that you were disappointed in our sale dress selections. Thank you so much for taking the time to share this feedback with us, so that we can improve. Thank you, Steven E
the front office staff was very rude and seemed inconvenienced by my call. I needed to order a dress and ship it to a closer store for the wedding. they said it was impossible to ship to another store, but I could ship to my home. I said let's do that, they were offering free shipping. they said I would have to pay the shipping fee. I spoke to the manager who was just as rude and spoke over me and raised her voice several times. the call ended when the manager slammed the phone in my ear. won't be doing business with them ag... read more
Business response:
Hello Ashley. We are shocked to hear about your experience and would like to apologize. However, we do charge a shipping fee to have the dressed shipped from the store to your home. We do not ship gowns from store to store. We want to thank you for taking the time to provide us with this feedback. We appreciate it immensely, as it allows us re-evaluate current policies and procedures so that we can make the proper adjustments to ensure better customer service for the future. We will be sure to share your concerns regarding t... read more
I was invited to be a bridesmaid a while back in a wedding I’m no longer attending. Before I knew I wouldn’t be attending the wedding, I had already ordered my dress, paid for with my own money (everyone in the bridal party paid for their own dresses). When it was decided I was not going to be in the wedding, I called the store asking if I would be able to cancel my order or return the dress when it came in. I was told the order couldn’t be cancelled or returned but I would be able to exchange in store when the dress arrived... read more
Recommendedhannah was absolutely amazing she was helpfully in everything we did didnt have an appointment and she just got us in and found the dress and I'm so happy with what she has done but did have a question and the lady at the door answered the phones was as rude, it's our day not urs dont bring ur negative vibe here hannah needs a raise
Very rude customer service in the store, also on the phone. I believe her name is Hayley. Very dull and not friendly.
Business response:
Hi Amanda, we are so sorry to hear that our team disappointed you with our all around customer service. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
Store manager was rude to my sister and was unwilling to honor their sales price. What happened to decent customer service??
Frequently asked questions about David's Bridal Greenwood IN
How is David's Bridal Greenwood IN rated?
David's Bridal Greenwood IN has a 4.5 star rating with 2,806 reviews.
When is David's Bridal Greenwood IN open?
David's Bridal Greenwood IN is closed now. It will open at 10:30 a.m.