This profile has been claimed by the business owner or representative.
David's Bridal Harrisburg PA
- Bridal
- Harrisburg, PA
About this business
Location details
5125 Jonestown Rd., Ste 165, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedI definately recommend David Bridal. my daughter is not a petite girls, every dress the lady pick look beautiful on my daughter. we had a wonderful time, and my daughters dream came true. She said yes to the dress.
Business response:
Hi Tracey and congratulations to your daughter on saying yes! We are delighted to hear that you both had such a wonderful time with us. Thank you for sharing your experience! Best wishes, Ellice J.
I went to David’s to get an idea of the style of dress i like. If i would have found one i loved i would have bought it. My consultant Donna seemed to be more concerned on whether my hips would fit into a dress. I’ve always been self conscious about my body and she just topped it off. I found a dress on a mannequin i liked, a Vera, and when my bridesmaid went to show her, she told her that i probably wouldn’t fit in it. Mind you I’m a size 6 pant!!! She also mentioned that if i didn’t plan on buying one today, trying on clea... read more
DO NOT BUY THE PRESERVATION KIT THEY SELL!!!!!! I have been dealing with the absolute worst of the worst in trying to get my dress situation rectified. David's Bridal says to contact the preservation company, the preservation company says to go to David's Bridal for any kind of refund. David's Bridal indicates they won't process the refund that the preservation company has to do that. The preservation company says no, not us either!!! 5 weeks later, I've still not been refunded and my dress is so haphazardly placed in the ... read more
I went yesterday to try on a bridesmaid dress. Don’t know her name but it was a blonde with short hair that was assigned to me. As I walked toward her, she looked at me and said in front of everyone “no way is she going to fit in a 6. She will need a 10 probably. These are European sizes” I am 4’11”, 121 lbs. This women made me feel so uncomfortable and so bad about myself. She made me feel like I was fat or overweight. I texted my husband about how upset she made me. She did it to other bridesmaids also, making comments abo... read more
Business response:
Hello Karen. We would like to sincerely apologize for the service you were recently provided. We value our guests privacy and comfort, and would never condone the behavior described above. Thank you for bringing this to our attention. We will be discussing your feedback with management. Thank you, Ellice J.
I took all my bridesmaids in June to pick out bridesmaid dresses. First of all, the girl who helped us was very rude and was assigned to 2 different groups of girls and paid little to no attention to me and my girls. All of my girls decided on the same dress which they all ordered that day. They finally came in this week and the girl ordered ALL THE WRONG DRESSES. When I called the store to let them know what had happened and how unhappy I was with my experience, she offered no apology what so ever. Thank god my wedding is n... read more
Business response:
Hello Aly. We are so sorry for any frustration caused to you and your bridal party. We want to make sure that all information is accurate before an order is placed and provide exceptional service. We apologize and will be reaching out to management about this. Thank you, Ellice J.
Harrisburg location .. scheduled an appointment to take my grandaughter for a prom dress. When i called the store I was put on hold and left there to die. Went online and scheduled and got my email confirmation. We arrived and assigned to an Assistant whose name completely escapes me. She did everything right. Gave us space to select our options. Brought shoes and attempted to accessorize when appropriate. We had a very nice experience as we typically do when there. Prices seemed a lot higher this year but ....
Business response:
Hello Kathy. We are happy to see that your consultant took great care of you and your granddaughter. We apologize for your frustrations when trying to set an appointment however. We want to provide attentive service both in store and over the phone. We appreciate your feedback on this and will share it with management. Thank you, Ellice J.
About a month ago I had made an appt for the York store and had a good experience with my consultant Taylor but the manager was very rude to my party and the stylist. So I made an appt for the Harrisburg store. Katie S helped me find my perfect dress. During my time slot I was not 100% sure about it. She said that she would hold it and squeeze me back in after lunch. I wanted to just give a shoutout for her amazing work! She got me out of my comfort zone and into something I would have never picked out. After my York experie... read more
I had a great experience shopping for my dress back in January of last year. I was just recently in this month to drop my dress off for alterations and I had a terrible experience! I called down the day before and asked what I needed to bring with me — they said my shoes I’m wearing for my wedding and my under garments.. I get there, I get a receipt for $350 and I’m told I have to pay right that day before they can start alterations — don’t you think I should have been told this when I first made my appointment? Instead of t... read more
Business response:
Hello Alicia. We would like to apologize for any confusion caused with alterations. We strive to keep our guests well informed every step of the way, and unfortunately we did not provide that for you. We will be reaching out to this team to ensure that we improve on this moving forward. Thank you, Ellice J.
Drove over an hour to come shop here and they closed early because of the weather!!!!!! Huge disappointment!!! All other stores around are open!
Business response:
Hello Kate. We would like to apologize for any inconvenience caused by our early closure. Due to the fact that our employees are not always local, we try to make decisions during inclement weather to keep them safe. That being said, we want to make sure that we are communicating any changes to our customers. We will definitely be partnering with the appropriate parties to ensure that we do so moving forward. Thank you, Ellice J.
Frequently asked questions about David's Bridal Harrisburg PA
How is David's Bridal Harrisburg PA rated?
David's Bridal Harrisburg PA has a 4.6 star rating with 3,121 reviews.
When is David's Bridal Harrisburg PA open?
David's Bridal Harrisburg PA is open now. It will close at 7:30 p.m.