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David's Bridal Henderson NV
- Bridal
- Henderson, NV
About this business
Location details
SunMark Plaza, 631 Marks Street Ste C-1, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedThank you SO much to Kara! She took the time to get to know me and made my experience very personable. I loved the first dress I tried on and didn’t think I would find anything better but she brought out a dress I didn’t choose and I absolutely fell in love with it! She picked the perfect dress for me and I am so happy she was the one to help me!! ❤️
Had very little assistance, although it was not busy and enough sales girls that rather gathered to talk amongst themselves, was not given the chosen dress to try on. Ended up going to a near by store (Silhouette Bridal) and found the dress, best customer service a soon to be bride can ask for, Sandy was the best at that location.
Business response:
Hello Natividad, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your gown at another location, however if we can assist you with anything further please let us know. Best, BrittianyD.
I had an appointment on Sunday at 12. I wasn’t greeted for the first 30 minutes after walking in with 6 bridesmaids my daughter and both mothers who were all looking to purchase dresses including my wedding dress. Once greeted I showed the stylist exactly what I was looking for... there was not one dress in the store that looked even remotely close (it was a very common and highly rated styled wedding dress) and the one dress I did find that was remotely close that I was interested in trying on I was told I wasn’t able to tr... read more
Business response:
Hello Krysta, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)... read more
I made an apointment with davids bridal being the first one in the store that day and the first that shouldve been helped. Well we got there and immedietly the girls are running around saying ill be with you in a minute,at first im like ok theyre busy so i just started looking around about 5 "ill be with yous" later the lady finally introduced herself and started helping me i got my dress figured out. I had an apointment immediately after mine for my brides maids, well once i got done with mine me and my mom go out for a smo... read more
Business response:
Hello Kay, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). ... read more
Rude management! Treated me like I was doing them a favor. Spent 4 hours there and got only 45 min of thier time. Store was too busy for one on one so they had to leave us to help others even tho we had 2 appointments. The original stylist didn't do well as she seemed to not care my mom was getting left behind every time I turned around, didn't tell us thank you for the time spent with her or that she was telling others, we had to go find her the whole time. Plus did they appreciate we bought all 6 dresses there at one purc... read more
Business response:
Greetings, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). We will be sure to sha... read more
Emily at David's bridal is absolutely amazing ��� and after my dress rang up discounted 200.00 dollars off . All the Lord!!!!
I have visited this store about 4 times now, each time seeing complete chaos and a lack of organization by the staff. The visit where my bridesmaids were trying on dresses, we rarely were able to find our girl to ask for new dresses. She kept disappearing. David's Bridal is one of the first places that comes to a girl's mind when thinking about wedding and bridesmaids dresses, but I would never recommend this store to anyone.
Business response:
Hello Christy, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location... read more
First my sister had to share a consultant and it took forever. Then we were going to buy or bridesmaids dresses and they stopped taking layaway. It was ridiculous.
Business response:
Hi Chantel, we sincerely apologize that you and your sister's experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. Please note that we only offer a layaway option ... read more
My daughter made an appointment for her and her 5 bridesmaids service was fine for awhile then they began to rush us. My daughter asked for a budget of $500 and the consultant brought dresses only from $800 to $1,200 which when she found her dress it was very disappointing. I being the brides mother was going to buy the 5 bridesmaid and 1 bridal gown that day but after everything was said and done we walked out 3+ hours later heartbroken
Business response:
Hello Loretta, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. The experience that you received is not the type of service that we expect to provide any of our guests. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment either at our Henderson location or perhaps a different location,... read more
Frequently asked questions about David's Bridal Henderson NV
How is David's Bridal Henderson NV rated?
David's Bridal Henderson NV has a 4.8 star rating with 3,382 reviews.
When is David's Bridal Henderson NV open?
David's Bridal Henderson NV is closed now. It will open at 10:30 a.m.