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David's Bridal Kalamazoo MI
- Retail
- Portage, MI
About this business
Location details
200 Mall Dr, Southland Center, Portage, MI, 49024, United States
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Kee kee is wonderful
Business response:
Keoshi, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.
Kee kee is awesome I love her
Business response:
Hi Melvin! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.
Kaitlyn helped while looking for a mother of the bride dress. She was patient, listened to me and offered suggestions based on my comments. This was my first time shopping in person and she made it so much easier. Thank you Kaitlyn!!
Wilhelmena was amazing! She was super helpful for my wedding party which took a lot of stress on me as well to enjoy watching my girls pick out their dresses! She made sure each one was comfortable and happy with their choice and if they weren't She went back to find other options so that everyone left with what they wanted. I appreciate her and will DEFINITELY request her whenever I need to go back in.
One stop shop with economical options and great service. Cemone was especially helpful and knowledgeable about the dresses in the shop. She skillfully prompted our bride to articulate what she liked (or didn’t like) about each dress until Cemone found her the perfect dress from their store. In the end we purchased elsewhere, but it was a difficult choice and in no way reflects any dissatisfaction with David’s Bridal. They did a great job.
Natalie Simmonds was and is amazing!! I was very apprehensive about picking a dress, but Natalie jumped right in and gave me different selections and before leaving the store, I found the perfect dress. Thank you again Natalie...you're AMAZING! Rebecca
Before I went in, I knew what dresses I wanted to try on already. This was my second time trying on dresses and my first time trying them on here. I tried on a lot of dresses that I loved and eventually found *my* dress. My consultant was very nice and helpful...when she was available. It seems that they overbooked my appointment and she was also with the bride on the pedestal right next to me. I was alone with my party about 80% of the time. Once I decided on my gown, I figured out how I wanted my payment plan to work and w... read more
Business response:
Hello Sarah, thank you for taking the time to give your feedback. We apologize for this issue we encourage all of our associates to help our guests to the best of their abilities. If you would like to discuss this issue further, please email dbcares@dbi.com (Subject: Attn. Ross A.) Best wishes. Ross A.
The woman who helped me with alterations was amazing! She helped with all of my needs with no complaints, no matter how difficult they may have been. She complimented me constantly on how good it looked. And even gave me a hair tie because I forgot one since it was so hot. I couldn't be more excited to see the finished project in a month!! Thank you so much to the amazing ladies at David's Bridal!
Business response:
Hello Allison, thank you for sharing your experience with our Kalamazoo team. We are so excited that we were able to provide you with top notch customer service. Best wishes. April B.
Very helpful and insightful! So happy I chose David's Bridal! Staff were friendly and Megan in alterations was very outgoing!
Business response:
Hello Courtney, thank you for sharing such a great review of our team in Kalamazoo. We are so excited that Megan was able to provide the stellar customer service experience you were looking for. Congratulations and best wishes. April B
Frequently asked questions about David's Bridal Kalamazoo MI
How is David's Bridal Kalamazoo MI rated?
David's Bridal Kalamazoo MI has a 4.7 star rating with 2,251 reviews.
When is David's Bridal Kalamazoo MI open?
David's Bridal Kalamazoo MI is permanently closed.