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David's Bridal Lake Grove NY
- Retail
- Lake Grove, NY
About this business
Location details
108 Alexander Avenue, Lake Grove, NY, 11755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hi Bianca, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Went to David's in Lake Grove while on vacation visiting family in NY. Aimee was amazing and chose the dress I bought based on what I liked on previous dresses tried on. Aimee also sent a handwritten thank you note including details specifically about my wedding. My experience was a pleasant surprise as I was hesitant about going to David's after a past experience near my home in VA. I wish I could come back and see Aimee to buy the rest of the accessories I need. Great job Aimee E!!!!!
Business response:
Hi Kimberly, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Went in a few weeks ago for my first bridal gown shopping experience with my mother and it was awful. They had nothing for me to try on, the girl kept saying "I'm sorry we don't have that in your size" and after hearing this about 10 times, she finally said "we don't have much in a 16 for you to try, I'm sorry." She proceeded to tell me this is very common. I even asked if other stores might have some of the dresses I liked and was told they did not. After trying two dresses that were WAY too big, I left and found my dress e... read more
Business response:
Hello Kerri, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown and bridal party gowns is such a special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your gown at another location, however if we can assist you with anything further please let us know. Best, Cierra S.
Definetly need to step up there bridesmaid dress department not a lot of options really and everything kind of looks the same just slightly different versions and also very unorganized
Business response:
Hello Nicole, we are so sorry to hear that you are disappointed with our selection. We are always receiving new merchandise and would love to have you back to find the perfect dress that will suit your needs for you upcoming event . If you need assistance with anything in the future, please do not hesitate to contact us.Thank you, Cierra S.
I'd give the place no stars if I could. Customer Service in the Lake Grove store was very unpleasant. They told me the Bridal gown side was off limits because I didn't have an appointment and the sign for clearance was very misleading. Management was not obliging and they were very rude.
Business response:
Hello Jenni, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN Cierra S in the subject line. I will be sure to share your experience wi... read more
Terrible experience we had at Davids in lake grove. I had an appointment for my bridal party to try on dresses, they didn't have enough help. The lady helping us was back and forth between us and another party and we were there first, but it wasn't the ladies fault( she was very nice). On top of it David bridal does not do a deposit on any of the dresses.
Business response:
Hello Kristin, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. As we go into our busy season, we do our best to accommodate all of our guests. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Attn:Cierra). Thank you, Cier... read more
Stylist keep telling me all the dresses i tried on looked good on me even though i told her i didnt like the dress..
I went with the bridal party, tried on a dress as mother of the groom and liked it. It fit well, but had a tear, so I ordered a new one. You have to pay up front before they order it and it took 6+ weeks to come in. When it did, I went to the store and it was the wrong size, too small, so they re-ordered it. I called last weekend about the dress and was told it would be there the day before the wedding. So I asked what if I needed alterations and was basically told I was out of luck. I went to Macy's, bought a nicer dr... read more
Appointment for noon to pick up my daughters junior prom dress. Just to find out the dress hasn't even been altered yet. They have had the dress for 6 weeks, what the heck. Never again buying or having anything altered by them.
Frequently asked questions about David's Bridal Lake Grove NY
How is David's Bridal Lake Grove NY rated?
David's Bridal Lake Grove NY has a 4.8 star rating with 3,857 reviews.
When is David's Bridal Lake Grove NY open?
David's Bridal Lake Grove NY is open now. It will close at 7:30 p.m.