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David's Bridal Las Vegas NV
- Bridal
- Las Vegas, NV
About this business
Location details
Paseo Plaza, 2600 West Sahara Avenue Ste 109, Las Vegas, NV, 89102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Had an amazing experience with the alterations department with Maria! She was wonderful and patient and very helpful in the process !! Would highly recommend
She did an amazing job with helping me !! So helpful and kind and very knowledgeable about wedding dresses!!!!
Once again Jasmine in alterations did an amazing job with the measurements she was very polite and very patient. Of course she couldn’t have gotten the job done without Haji from alternations! Haji was the one taking care of adjustments and did a wonderful job! I appreciate both of their hard work!
horrible service
Business response:
Hello Jason, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
A bride should be able to change her mind or at the very least she should be notified prior to purchase. I had been out dress shopping all day and was tired and the day was winding down. Taking several pictures of dresses that I tried on and after purchasing the dress I got home and went through the pictures. I found that I actually liked another dress better. I got on David's Bridal online to look at the price of the dress. The dress was more than the first stress that I bought $500 more. And even though my dress still hadn... read more
Business response:
Hello Asjawinn, thank you for taking the time to share your feedback. We deeply apologize that you are with our refund/exchange policies. We at David's Bridal are committed to providing our brides with exceptional customer service by providing a professional, accommodating and courteous shopping experience. We realize how important it is to be part of our bride’s journey and we take that very seriously. It is our mission to give our customers the “once in a lifetime” experience that they deserve and we can't apologize enough... read more
I would never purchase a dress from here again or recommend to any bride. A bride should be able to change her mind or at the very least it should be vocalized pruor
Business response:
Hello Asja, we are very sorry to hear that you were disappointed with your experience. David's Bridal strives to provide exceptional customer service to our customers and we can't apologize enough that you feel we fell short of that. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Christine G) Thank you, Marquita D.
Kanecia was amazing! She listened carefully to what I was looking for and knew exactly what she was doing. I named my dress after her, thats how amazing she was at what she did. Definitely willl recommend others to stop by their shop. Mahalo nui Kanecia!
Business response:
Hello Anna and congratulations! We are so glad to hear that Kanecia made your experience so wonderful! We will make sure to share your kind words with her! Best wishes, Ellice J.
Very attentive staff with superb customer service skills. I'm the biggest critic of places that fail in the customer service arena but I have yet to have an awkward or bad experience with any member of the team. And I absolutely adore my bridal consultant Kenecia. She has been like the sister I never had through my entire bridezilla phase. Kenecia is always kind polite and pleasant even when I just pop in unannounced and she's busier than busy. Getting married is stressful but she along with the rest of the team made my exp... read more
Business response:
Hi Eryka, congratulations on your upcoming nuptials! We couldn't be happier to hear how Kenecia and our team exceeded your expectations during your recent visit to our Las Vegas store! Thank you so much for taking the time to share your exceptional and memorable experience with us. If you need any additional assistance in the future, please let us know. Best Wishes, Christine G.
Gigi was very professional nd attentive to my needs I visited to other David's bridal in another state and the experience
Business response:
Hello Tammy, thank you for taking the time to share your experience with us. We are glad to hear that Gigi was able to provide you with such a wonderful experience! Should you need any additional assistance in the future, please let us know. Best wishes, Christine G.
Frequently asked questions about David's Bridal Las Vegas NV
How is David's Bridal Las Vegas NV rated?
David's Bridal Las Vegas NV has a 4.8 star rating with 7,070 reviews.
When is David's Bridal Las Vegas NV open?
David's Bridal Las Vegas NV is open now. It will close at 6:00 p.m.