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David's Bridal Lynnwood WA
- Bridal
- Lynnwood, WA
About this business
Location details
Alderwood Parkway Plaza, 19225 Alderwood Pkwy Plaza Ste 120, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Manager has zero customer service. make sure your wedding is within the 30 day window or they will keep your money when they make a mistake.
Business response:
Hello Julia, Thank you for sharing your feedback. We are disappointed that we were unable to provide you with a 5 Star Experience. We would love to know more about your visit. Please email us at DBCares@dbi.com (ATTN: Store Location Visited) with more details. Best, Davids.
I went to look for a daytime event dress. I am a senior citizen, and the young woman at the entry desk was at most moderately pleasant at first. The stylist to whom was introduced was nowhere to be seen when the first dress didn't fit. Thus, I put on my coat to go out in the store with nothing but my underwear underneath. Luckily, another store employee walked by, and I asked her to bring me a different size, and she did. When I left because the dresses were too small and too short for me, the entry desk employee outr... read more
David’s bridal in Lynwood is an absolute JOKE. Me and my bridesmaids showed up and had a consultant appointment, we maybe saw her once. We had no help finding dresses or sizes and just had to dig. They all ordered their dresses, original they were told they couldn’t have them shipped. After getting in the car and being upset they would all separately have to come back(we live 3 hours away) they went back in and had a different person who said they could ship no problem. THEN after checking out they told one that they actuall... read more
Business response:
Hello Madison, We truly apologize about the automated system for the dress pick up. We would like to look into your shipment request. Please emails at DBCares@dbi.com with the purchase information (picture of receipt), and shipping address. Best, Jessica M
RecommendedThey were all so nice and helpful and there were a lot of beautiful clothes for weddings etc
Business response:
Thank you so much for your kind words, Vivian Steele. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
horrible experience! First I went in to try on wedding dresses. Found ones I liked and made a appointment to come back in. Came back in and the girl didn't write down my favorites or size ect. We had pictures on my phone thank God. Find some dresses again to try on and find the one. Ordered the dress and came back to try it on for the bussel. It's the wrong color dress. was so disappointed! The manager basically called me a liar for saying I ordered that color dress. Thank God we had pictures to show her the dress was white ... read more
Business response:
Hello Amber, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:Jessica H) Thank you, DBI.
So unorganized. I will say that the lady who assisted me in finding my dress was so sweet and fun to work with but that's about where my patience ended with David's. After finding my dress and setting up layaway for it, including making a deposit. I returned a week or two later to make a payment and they could not find me in their system. They had none of my information correct, my phone number was wrong, email wrong, I'm fairly certain they even had my name spelled wrong. After sorting it all out, they then tried to tell me... read more
Business response:
Hello Caprice, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Worst customer service! The girl I worked with made no effort and seemed like she hated her job!
Frequently asked questions about David's Bridal Lynnwood WA
How is David's Bridal Lynnwood WA rated?
David's Bridal Lynnwood WA has a 4.7 star rating with 4,614 reviews.
When is David's Bridal Lynnwood WA open?
David's Bridal Lynnwood WA is closed now. It will open at 10:30 a.m.