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David's Bridal Lynnwood WA
- Bridal
- Lynnwood, WA
About this business
Location details
Alderwood Parkway Plaza, 19225 Alderwood Pkwy Plaza Ste 120, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This place is dysfunctional and so very unprofessional and unorginized . they made us stand around for 30 minutes and was helping people just walking in , it was so rude they kept telling us Kaylee was gonna help us next and then they would send others to her first . then I got mad and they finally helped us . I have 4 daughters we will be going elsewhere for our dresses .
Business response:
Hello Erika, We're terribly sorry to hear that your visit was anything less than magical, and will make sure the information you provided is reviewed for improvements. Thank you for sharing your valuable time to provide us with feedback regarding your overall experience with David's Bridal. If we can assist you further, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location/City). Warmest Regards, Jill K.
I think it’s suiting that I got an e-mail saying they’re sorry we missed our appointment. We checked in at our reserved time, and we were pretty much left to fend for ourselves. I Had to ask for a room to put all the dresses we had in our arms in. We were never checked in on to see if we needed any different sizes, or how everything was going. I had to go out and try to find them on my own. This proved to be disappointing as well because the dresses weren’t organized behind the tag # like they were supposed to be, and we cou... read more
Business response:
Hello Laurel, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I DO NOT recommend Davids Bridal in Lynnwood. I have probably been there 10 times and they continue to disappoint but this last trip was the last straw and the worst. When we were at the store looking for Bridesmaid dresses the Bridal consultant that was assigned to help us did not. She didn't recommend any dresses when we told her what we were looking for. She didn't even know if the dress I was wearing fit me or how the dress was supposed to fit. She didn't know the answer to any question I asked her and instead of fi... read more
Business response:
Hello Courtney, We feel terrible that you feel this way, and want to ensure all your questions and concerns are answered. We Would love to assist you further, and look into your orders further. Please contact us at dbcares@dbi.com, (Attn: Jessica H.- Store 153) so we can speak with you further. Humbly yours, Jill K.
I would have given a five star review, but I'm so disappointed with how they are handling an issue with my bridesmaid. If you have absolutely no issues with their products they are great, but as soon as you have an issue, and God forbid you buy something online, they are unwilling to do anything to help. I will no longer recommend them for anything especially after finding out the way they treated my bridesmaid!
Business response:
Hello Lizzy, we are so sorry to hear that your bridesmaid is having trouble with her order. We would be happy to look into this further for her. If she needs further assistance, please email us at DBCares@dbi.com (Attn:Jessica H.) Thank you
This happened yesterday and I don't even know the manager's name. My future mother in law bought a dress online. We originally came in to see if it could get altered. Earlier, my future in law tried the dress on to show me and my soon to be cousin. The dress has defects. The material has a pattern that would be hard to fix. So, went to the store to figure out what they could do. The manager was absolutely amazing. She went ahead and contacted whoever was needed to get a refund for that dress. Which, was our job to call. She ... read more
Business response:
Hi Heather, we are thrilled to hear how pleased you were with the service our team at the Lynnwood store provided your future mother in law during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
Business response:
Hello Lisa, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I thought I would be picking up my dress today... but the heathen who was originally helping me had a funky ass attitude and the dress was the wrong size. Smfh. Originally ordered a 14... they ordered a 12 (which made me cry when I tried it on cuz I was so pissed) then they measured me and said with my measurements I need a size 16... which didn't sound right to me but I was like okay... measurements can't be wrong right? I DROWNED in that dress. Reordered the size I was originally supposed to have and now I'm just waiting a... read more
Business response:
Hello Nisha, we completely understand your disappointment. We apologize greatly for this and are glad you took the time to reach out to us. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We?d like to connect you with our Corporate Customer Service team so that we may address your concerns. Please send us an email to DBCares@dbi.com with your daytime phone number. We look forward to hearing from you. Thank you, Jessica H.
Went in for a fitting for a brides made dress. 1. Appointment was made ahead of time. They were unprepared. They could not find me or my friend in the system. 2. Despite how much contact my friend had with them within the previous 24-48 hours, I would think they could easily find her on file. Got to the point we had to call her. Then they still had some trouble? 3. Was told to wait in the back near the fitting rooms. So I took a seat. After 10 mins of waiting, I had to ask them to assist me. They didn't know what was going... read more
Business response:
Hello Melliza, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Crappy service. More like no service. Just a bunch of catty "sales" women standing around chatting.... walked around won my mother and a girlfriend, holding a couple dresses to try on... Zero help. Have friends who also had bad experience/same experience here. Rather spend my money somewhere small and local anyway.
Business response:
Hello Tina, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Lynnwood WA
How is David's Bridal Lynnwood WA rated?
David's Bridal Lynnwood WA has a 4.7 star rating with 4,614 reviews.
When is David's Bridal Lynnwood WA open?
David's Bridal Lynnwood WA is closed now. It will open at 10:30 a.m.