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David's Bridal Madison MS
- Bridal
- Madison, MS
About this business
Location details
179 Grandview Blvd S, Suite 950, Madison, MS, 39110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
My best friend was getting us fitted and trying to find her bridesmaid dresses... we had Staci who rushed us and gave us dresses that we couldn't fit even when we advised her we were trying to find our sizes It was busy I understand but chasity had an appointment and I felt like she should not have been rushed
I had an appointment at 2... the women continuously helped others without appointments before they got to me. After they got to me, the employee kept disappearing and I would have to hunt all over the store to find her. They also did not have the brides dress picks correct so I'm going to have to go BACK and bring the bride with me. Would not recommend this place until they hired a few more employees and got more organized/time effective
Business response:
Hello Mary, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)).... read more
Today the ladies at the front desk had an attitude worst customer service was looking for my bridesmaids dresses but my consultant stacy was excellent and love her attitude. Work on customer service please.
Business response:
Hello Sylena, thank you for your feedback. While we are glad to hear that Stacy was able to provide you with an overall lovely experience, we are disappointed to hear how the rest of our team was not able to contribute to your lovely experience. We will be sure to address your concerns with our management team to ensure better customer service for the future. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christin... read more
Super super super horrible customer service. I literally just left and it took me an hour and a half to PICK UP two bridesmaid dresses for weddings I am in. Obviously those dresses are expensive and you would think they would appreciate your business. I understand you need to make an appointment for alterations but when you simply don't know that you need alterations until you pick up your dress..??? Come on now. That's not even the issue though. SHEBA i believe is her name ( I have already been told about how rude she was f... read more
Business response:
Hello Whitney, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested or if you would like to discuss this matter further, please contact us at dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Business response:
Hi Christina, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Business response:
Hi Tsara, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
I scheduled an appointment for my bridesmaids and one for myself immediately afterwards. We got there, my paperwork wasn't ready, so they had to redo it. The stylist for my girls could have cared less about them. We picked out the dresses with no help from anyone. When it came time for my appointment, we (my girls and I) started selecting dresses by ourselves. Then when a stylist was finally assigned to me, she was FANTASTIC! Emily is the ONLY reason I rated them a 3 and not a 1... She really listened and helped me make the ... read more
This store is awful. Their consultants are so rude. One insulted me because I was 15 minutes early to my appointment. I've been here twice and spent a lot of money, and both of my experiences were TERRIBLE. I would highly recommend going somewhere else or ordering from an online company.
I went to Davids Bridal to purchase my wedding gown. Every time i went, I got pretty crappy customer service (forget the fact that I spent $2000 on my wedding dress here). The only great experience I had is with my alterations lady, Mrs. Trekina! (Will be back for 2nd final fitting next week) She is not only super personable and very friendly, she makes you feel so good and definitely handles the job. She is so amazing at what she does and had she not been so wonderful, I would have for sure left a bad review. I am very upse... read more
Business response:
Hello Mal, while we are glad to hear that Trekina was able to provide you with exceptional service, we are disappointed to hear that the rest of our team did not provide you with the once in a lifetime experience that you deserve! We would love to look further into this matter so that we can make the proper adjustments to ensure better customer service for the future! If you would like to further discuss this matter, please send us an e-mail to: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Be... read more
Frequently asked questions about David's Bridal Madison MS
How is David's Bridal Madison MS rated?
David's Bridal Madison MS has a 4.7 star rating with 2,949 reviews.
When is David's Bridal Madison MS open?
David's Bridal Madison MS is open now. It will close at 9:00 p.m.