David's Bridal Middletown NY

4.8

Bridal
Middletown, NY

About this business

Consumer Goods Bespoke Clothing Bridal

Location details

Wallkill Plaza, 400 Route 211 East Ste 7, Middletown, NY, 10940, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.83,706 reviews

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Dana R.

8 years ago

Thank you for all your help Tracy! We love our dresses! Your customer service was above and beyond. Our experience was delightful!

Business response:

Hello Dana, Thank you so much for sharing your valuable time to provide a rewarding review for our team! We're pleased to know that we were able to provide you with a joyful experience to cherish! Best Wishes, Steven E.

Jessica S.

8 years ago

Sylvia was amazing! She made me feel amazing n helped me pick out the perfect dress! Thank you so much!!!

Business response:

Hello Jessica! We are so happy to hear how helpful Sylvia was during your visit at our Middletown location. Best wishes, Steven E

Nicole

8 years ago

Jackie was absolutely incredible. She was so patient and kind. She understood what I was looking for, and she listened. She helped me find the perfect dress. The entire staff was so helpful. Woohoo to Jackie and David's Bridal in Middletown!

Business response:

Hi Nicole, it sounds like our team did an incredible job assisting you! Thank you for taking the time to share your kind words for Jackie and our team. We will definitely pass along your praises! Best wishes, Steven E.

Madeline P.

8 years ago

Tracy was wonderful was a big help very good at her job helped me find my perfect dress! So thankful for her

Business response:

Hello Madeline, thank you for taking the time to share your experience with us. We are glad to hear that Tracy was able to provide you with such a wonderful experience! Should you need any additional assistance in the future, please let us know. Best wishes, Christine G.

Corinne H.

8 years ago

VIOLENE in the Alterations Department is so Wonderful and pleasant. Truly a joy to be around!

Business response:

Hi Corinne, thank you so much for your star rating! We are delighted to hear that you had such a great experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

Zhaielle L.

8 years ago

VIOLENE does an excellent job with alterations she is fun to work with and good with her work

Business response:

Hi Zhaielle, thank you so much for your star rating! We are delighted to hear that you had such a great experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

Riya V.

8 years ago

Alteration is great!

Business response:

Hi Riya, thank you so much for your star rating! We are delighted to hear that you had such a great experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.

Teddy

11 months ago

Had called the store and was given to speak to a women named Cheyenne. Right off the bat she goes who is this and what do you want...wow okay um, and then proceeded to be straight out rude and kept cutting me off and talking over me. Keep in mind the whole time I was overly sweet to her. The way I was treated and spoken to on the phone was absolutely disgusting and would not recommend anyone to go here if this is the kind of customer service you will be recieceving.

Business response:

Hello Teddy. We are disappointed to hear about the level of service on your recent visit and would like to sincerely apologize. Our staff is held to the highest of standards when it comes to customer service and there is no excuse for rudeness or unprofessionalism. We are truly sorry and will be discussing your feedback with the management team so that we can improve. Thank you, Ellice J.