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David's Bridal Mishawaka IN
- Retail
- Mishawaka, IN
About this business
Location details
University Center, 6502 Grape Road Space 792, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Beyond upsetting with the experience I had yesterday as part of a bridal party. I’m 6 months pregnant and a bridesmaid in a wedding that is taking place in February 2019 (I will be 3 almost 4 month post baby). I told the consultant when we met her that I would not be getting sized or trying anything on because a) I won’t be this size for the wedding obviously and b) as a first time pregnant woman I am not comfortable trying a dress on and was merely there for moral support. She said she understood. Upon the bride picking the... read more
When we came into Davids yesterday for our appointment at 10:30 our consultant gathered my information. I had brought in my mother and my sister with me and our consultant never asked who they were or what their names were. When she was showing us the “showroom floor” she had her back turned to my mother and sister the entire time which made them feel like they were unwelcome to the appointment. Once we picked out my three dresses to try on she put the corset and slip in the room for me and told me to put them on. I could n... read more
Today was my appointment for alterations and I think the lady’s name was Lisa.(she never introduced herself) She was soo rude, attitude from the very beginning. I actually had to ask her if I was suppose to follow her, she just grabbed my wedding dress and walked away from me.. First rudeness.. Then she put me in this very small dressing room (not the bridal room even though it was open, no one was using it because you only get there by appointment and if you are a bride, well it was my appointment time and she decided to no... read more
Business response:
Hello Laureen, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Took my daughter for a semi-formal. We had an appointment and the lady helping us did her best. She had us and then another client added half way through. When waiting, patiently, for the seamstress we were asked repeatedly to move for other clients!! Thought that was kind of rude. The seamstress was a rockstar and she was the only reason I’d give them a good renting. Truly nice and patient woman.
Business response:
Hi Amy, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Jill K. ? (Insert City/Store Location)). Thank you, Christine G.
My alterations on my slit of my brides maid dress was messed up and the alterations on the side of my dress did not happen
Business response:
Hello Kristi, We're terribly sorry to fall short in providing you with a rewarding experience during your alteration with our Mishawaka location. We would love to ensure your dress is perfect for the special day. If you would like to contact us at dbcares@dbi.com, (Attn: Jill K. - 182) we would be honored to speak with you further regarding this matter. Warmest Regards, Jill K.
Business response:
Hello Taji, thank you for taking the time to provide a rating. We are so sorry that we could not provide you with a full 5 star experience. Our team will be using this feedback to ensure better service in the future. If you would like to tell us more, please e-mail us at: dbcares@dbi.com with (Attn. Jill K City/Store Location). Thank you, Jill K.
I purchased a dress from the Mishawaka location on 8/16/17 with Whitney. Initially she was amazing said and did all the right things. When it came to picking my dress she told me it had just went on sale and I had a 12 hour window in order to guarantee my size in the warehouse . I was told that it would arrive on January 17 of 2018 she even wrote that on my original slip. On 8/25/17 I received an email saying the dress was in which I found odd considering it was just a little over a week. When I went in to pick it up I wa... read more
Business response:
Hello Katie. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Jill K), so that we can further assist you. Thank you, Steven E
I can not belive that they were going to send me home in the sample dress that everyone and their mother has tried on until one lady noticed makeup down the side and dirty stained trail in back of dress. .oh were gonna order you a brand new one. Well DUH I JUST PAID 700 BUCKS ON A 2200 DOLLAR DRESS .....I WANT NEW!!!!!
Business response:
Hello Summer, We are terribly sorry to fall short in providing you with a full five star expereince with our Mishawaka location, and would love the chance to improve future visits with David's Bridal. If you would like to contact us at dbcares@dbi.com, (Subject- Attn: Jill K- Store 182) we would be honored to speak with you further regarding this matter. Humbly Yours, Jill K.
Had an appointment to shop for my bridesmaid and flower girl dresses. The customer service was extremely lacking. Our clerk kept disappearing on us and we were kept waiting a lot. Felt like shopping at a Wal-mart :(
Business response:
Hello Mary, We are so sorry to fall short in providing you with a full five star expereince, and would love the chance to improve this special time for you. If you would like to contact us at dbcares@dbi.com, (Subject- Attn: Jill K.- Store 182) we would be honored to assist you further regarding this matter. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Mishawaka IN
How is David's Bridal Mishawaka IN rated?
David's Bridal Mishawaka IN has a 4.8 star rating with 4,383 reviews.
When is David's Bridal Mishawaka IN open?
David's Bridal Mishawaka IN is closed now. It will open at 10:30 a.m.