This profile has been claimed by the business owner or representative.
David's Bridal Mishawaka IN
- Retail
- Mishawaka, IN
About this business
Location details
University Center, 6502 Grape Road Space 792, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
i would never recommend anyone going to them...bad experience from day one...
They sold me the wrong size dress after I was assured it could be altered with no problem. The store manager basically called my mom a liar and said her consultants would never sell the wrong size dress until my mom showed her pictures. That would be when the store manager said I should of never been sold the size I was or promised it could be altered. I was then pretty much insulted about my size and told most brides like to get smaller for their wedding. Told me the soonest my new dress would be in was 2-3 weeks before my ... read more
Our sales rep was very uninterested in helping us and more worried about fixing her hair. She then didn't tell us until the end that the color we wanted wasn't available in any of the lace dresses. Horrible experience.
Business response:
Hello Kristen. We are deeply sorry for the less than quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to pass along your feedback so that our team can grow from it. Thank you, Jill K.
I made an appointment to have a dress altered that was purchased at David's Bridal and worn by my future mother-in-law for Saturday, July 29th. I made my appointment about 6 weeks ago. When I arrived, with my mother and future mother-in-law, I was told that they could not alter this dress because they could not replace it if something happened to it during the alteration step. At that point, my day was ruined because I am getting married in 7 weeks and now have NO DRESS!! They should have told me that when I called. We ... read more
I purchased a $180 dress from David's Bridal as I was the maid of honor in my best friends wedding. Before the wedding began, we were getting dressed in the room, I was zippered up and the zipper came off of the tracks. After spending that abscene amount of money on a dress, i spent the rest of the afternoon with safety pins holding my dress together in the back. I was beyond embarrassed in front of everyone. Mind you the dress was not tight and i still had plenty of space left. I went in today to tell them about the mishap... read more
Business response:
Hello Jessica, We are terribly sorry for the experience you encountered with our location, and would love the chance to improve this matter. If you would like to email us at dbcares@dbi.com, (Subject- Attn: Jill K - 182) we would be honored to assist you further. Humbly Yours, Jill K.
I came in two times both being terrible experiences. The first time when I came it was in it was an extremely busy Sunday. I waited about 10 minutes to get checked in with the receptionist. Who seemed to be trying to do 10 things at once. She eventually was able to get my dress (bridesmaid) for me to try on. I was then placed into a fitting room. I was not told that someone was coming to help me or that they would check on me. For all you ladies out there you know how hard it is to get yourself adjusted and zipped up in a dr... read more
Business response:
Hello Kayla, We are terribly sorry to fall short during your visit with our location, and would love the chance to improve future experiences with our Mishawaka team. If you would like to email us at dbcares@dbi.com, (Subject- Attn: Jill K.-182) we would be honored to assist you further. Humbly Yours, Jill K.
I bought 4 dresses for myself my 2 daughters and my granddaughter who is the flower girl in my sons wedding. It is a formal wedding so long dresses. My younger daughter's dress has a issue with the zipper which we pointed out at the time she was getting it altered. The lady said no problem we can iron it out or fix it. She went to pick up the dress and the zipper is sticking out at her butt. They could not fix it and suggested that she use double sided tape to try and keep the zipper end down. They will not exchange the... read more
Business response:
Hello Karen, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-182). Best wishes, Jessica H.
So glad that my fiances post about my and my bridal party's horrible experiences (plural) was deleted. Here it is again. The experience a bride has with purchasing a dress is an experience that can never be duplicated or corrected after it has been made. I know that my fiancée practically left in tears after picking up her dress. There will never be a second chance for David's to recover from this. From David's faltering at assisting my fiancée with trying on the gown after purchasing and receiving the gown and exhibiti... read more
Today the manager named Marissa and an employee named Victoria made me a happy bride today by saving the day. Thank you for everything. �
Frequently asked questions about David's Bridal Mishawaka IN
How is David's Bridal Mishawaka IN rated?
David's Bridal Mishawaka IN has a 4.8 star rating with 4,383 reviews.
When is David's Bridal Mishawaka IN open?
David's Bridal Mishawaka IN is closed now. It will open at 10:30 a.m.