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David's Bridal North Olmsted OH
- Retail
- North Olmsted, OH
About this business
Location details
North Olmsted Towne Center, 25102 Brookpark Road Ste 168, North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I came in to have a bridesmaids look for dresses. I have preferred coming to this location because I have felts like the employees were always friendly and a friend of mine works at this location. Arriving for my appointment we did have to wait a little bit before a consultant could help us which wasn't a huge deal since they were busy. When my girls found and were purchasing their dresses our consultant who ended up being my friend was cashing them out when her Ipad died and had to ask the manager for help. The manager was ... read more
Business response:
Hello Serena. We would like to apologize for the less then professional service you received on your recent visit. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you for your feedback, we will share it with our management team. Best wishes, April B.
This was the worst experience of our life even told the manager and she said there's nothing she could do would never go back it is sad when my daughter had to go through at this appointment and her bridesmaids they fell in love with dresses if it was up to me I would've walked out and I paid for anything.
Charged our credit card and said they don't have any record of it. 60 day dispute here we come. The manager Kate is an asshole.
I waited about 15 minutes, despite having an appointment. The sales lady told me she'd give me a size 4 in the bridesmaid dress I was buying after I told her I was a size 0 (I weigh 100 lbs. soaking wet) because, and I quote,"most people flatter themselves by saying they're a 0 or a 2 when they're really a 4." (I bought the 0 and had it altered to make it even smaller.) These jobs can be stressful, which I can appreciate; however, that was simply thoughtless and hurtful.
5 years I've been forced to go to this location for lack of other choices, and every person is rude EVERY SINGLE TIME. For 5 years I have yet to meet a nice person who is actually helpful.
I went to the Strongsville location about a week ago, expected the same great experience but instead as soon as I walked in I was greeted with unprofessionalism and rudeness. I was told by various people that you could be measured here, as I was a week before in Strongsville , and they refused to do it here at this location, Very upset.
Our sales lady was very unprofessional & rude. Their Strongsville store had called to put a dress on hold for us when we got it a sales lady took us back to try it on said someone would be with us shortly. Our sales lady was helping another young lady with her wedding dress completely ignoring us. She never came back over to see if it fit instead she said let me ring this order up I will be right with you. 20 minutes later another sales lady asked if there was anything she could help us with she pulled 2 more dresses then di... read more
Frequently asked questions about David's Bridal North Olmsted OH
How is David's Bridal North Olmsted OH rated?
David's Bridal North Olmsted OH has a 4.7 star rating with 3,185 reviews.
When is David's Bridal North Olmsted OH open?
David's Bridal North Olmsted OH is closed now. It will open at 10:30 a.m.