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David's Bridal Ottawa ON
- Retail
- Ottawa, ON
About this business
Welcome to David's Bridal Ottawa, Ontario store, serving brides and special occasion customers of Gloucester, Gatineau, Nepean and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and s... read more
Location details
The Ottawa Trainyards, 145 Trainyards Drive, Unit 1, Ottawa, ON, K1G 3X8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Amazing! Felt like a princess. Staff were completely interested in my likes and dislikes and listened to me really well. Gave me excellent choices in accessories that really matched my style. Amazing.
Business response:
Hello Gladdale, Thank you so much for sharing your valuable time to provide our team with such a wonderful star review! We're pleased to know that your visit with David's Bridal was rewarding! Please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location/City) if you may need any further assistance. Best Wishes, Jill K.
Leslie was wonderful. She made my experience easy and I found the perfect dress.
Business response:
Hello Angie, Congratulations on finding the perfect style for your special day, we cannot wait to see how beautiful you look! We're pleased to know that Leslie was able to provide you with an unforgettable shopping experience with David's Bridal! Thank you so much for sharing your valuable time to provide our team, especially Leslie, with such kind words and a remarkable star rating! If you may need any assistance in the future, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Jill K. - Store Location and/or C... read more
I don’t know
Business response:
Hello Amelie, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Christine G). Thank you, Steven E
Friendly staff and good selection. Just wish there had been the possibility of lace options in the color we needed and that there had been more of the actual color we needed in store to see it on
Business response:
Hello Shawna, We are so sorry for the confusion and would love the chance to improve your most recent visit with us. Feel free to contact us at dbcares@dbi.com, (Subject- Attn: Jill K- 402) if we can assist you further. Warmest Regards, Jill K.
Our consultant was new, so I can't fault her too much, but I believe DB should have paired us with a more knowledgeable consultant while she shadowed. She did not know much, was so meek and lacked confidence to answer simple questions. My BMs did find dresses, but we did not need the consultant to do so. Also, appointment length should not be the same for parties of 2 vs. parties of 5. We felt very rushed towards the end and it's hard to choose 5 different dresses for 5 different individuals in one hour. We should have been ... read more
Business response:
Hello Alyssa, We are so sorry to fall short during your appointment with us. We would love to ensure all of your girls love their dresses. If we can assist you further, feel free to email us at dbcares@dbi.com. (Attn: Jill K - Ottawa) Best Wishes, Jill K.
We loved working with Brooklyn!! She was fantastic! We didn't like how busy it was. We know it was a Saturday but it was so crowded with people that it kind of ruined the whole experience.
Business response:
Hello Andrea, WE apologize to fall short in providing you with a full five star experience. We would love to welcome you back to improve this special time in your life. (dbcares@dbi.com Attn: Jill K) Thank you, Jill K
Overall, I appreciated the experience. Here's a quick comment about the different aspects of my experience: My consultant was nice and helpful, without being overly involved and annoying. That was great! When I entered the fitting cabin, there was a strong smell of feet. Aside from that, I appreciated the fact that the cabin was pretty large and confortable, with several hooks for clothes and hangers. It would be nice to have a mirror inside the cabin too for more privacy, as the second you walk out of the cabin, there is a... read more
Business response:
Hello Anita, We are sorry to fall short in expectations for your visit with our Ottawa location. It's upsetting to hear that your order would not arrive in time. It would be a pleasure to assist you further. (dbcares@dbi.com Attn: Jill K) Warmest Regards, Jill K
Frequently asked questions about David's Bridal Ottawa ON
How is David's Bridal Ottawa ON rated?
David's Bridal Ottawa ON has a 4.9 star rating with 6,280 reviews.
When is David's Bridal Ottawa ON open?
David's Bridal Ottawa ON is open now. It will close at 9:00 p.m.