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Pearl City Gateway, 1140 Kuala Street, Suite 100, Pearl City, HI, 96782, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
Awesome! I was in & out & loving what I got. Carissa was awesome. Definitely ask for her when you go in. Great guest service!
Business response:
Hello Jamylin, Congratulations on your upcoming nuptials! We're thrilled to know that Carissa was able to provide you with an enjoyable visit with our Pearl City location! Thank you so much for allowing us to share this special time with you! Please let us know if we can assist you further. (dbcares@dbi.com, subject- Attn: MarQuita D-318). Best Wishes, Jill K.
Cynthia was amazing, she was extremely kind and helpful. She helped me select dresses based on both what I like and what she thought I would look well in (im a curvy) bride. She was extremely busy, it seemed the store was a little short staffed as she was kindly helping several people at once.
Business response:
Hello Tara, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for Cynthia. We will definitely pass along your praises! Best Wishes, Jessica H.
Carissa was amazing. She made my first dress experience very satisfying, fun, and she went beyond expected. Very professional. She knew what I wanted.
Business response:
Hello Shanadee, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for Carissa. We will definitely pass along your praises! Best Wishes, Jessica H.
Not a huge selection.
Business response:
Hello Mandy, we sincerely apologize you were disappointed with our selection during your recent visit to our store. It is our mission to provide a vast selection of gowns to fit every guest individual style. Please check in with us often as we update our inventory frequently. We appreciate your feedback and will use it to improve our service. If you would like to discuss this further or need any additional assistance please email us at dbcares@dbi.com (Attn Marquita) Best Wishes, Marquita D.
Everyone very nice and professional.
Business response:
Hello Irene, we are thrilled to hear how nice and professional our staff was during your visit to our Pearl City location. We thank you for taking the time to share your kind words and your five star rating. Best Wishes, Marquita D.
The ladies in the alterations department are so kind, friendly and helpful! They did an excellent job on this the many alterations of my dress. Thank you!
Business response:
Hello Alexis, we are thrilled to hear how friendly and helpful our alterations staff was while visiting our Pearl City location. We are do happy that they were able to put the finishing touches on your dream dress. We appreciate you taking the time to share your experience and we appreciate your five star rating. Best Wishes, Marquita D.
Amy was a great help she helped my daughter make her final decision on her dress. She was very knowledgable and very patient.
Business response:
Hello Brooke, we are thrilled to hear how knowledgeable and patient Amy was during your visit to our Pearl City location. We couldn't be happier that she was able to help your daughter make her final decision for her dream dress. We thank your for sharing your experience and we appreciate your five star rating. Best Wishes, Marquita D
From checking in, to checking out, everyone was so nice, helpful, and friendly. I found my dress that I LOVE! My trip to Oahu was worth it (I'm from the Big Island).
Business response:
Hello Roxanne, we are so excited to hear how helpful and friendly our staff was while visiting our Pearl City location. David's Bridal is committed to providing exceptional customer service our guest. We are ecstatic that you found your dream dress. We are also glad you chose us to be a part of your shopping experience and even more elated to have made the experience an enjoyable one. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any... read more
Cynthia who was my sales person was very nice and helpful. However, my appointment was very disappointing. The dresses that I really wanted to try on was not available in store and it would had to be ordered online. I was not able to say "yes" to a dress because there was none to visibly look at in person or at least to try on. There were a couple Vera Wang long dresses that Cynthia recommended that I tried on and they were flattering. However, I'll need to think more about it.
Business response:
Hello Mary, we are so excited to hear how helpful and nice Cynthia was while visiting our Pearl City location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. We are disappointed to hear your appointment was unsatisfactory and you weren't happy with our available selections. We strive to have a vast selection of gowns to fit all of our guest needs and we can't apologize enough that you feel we fell short of providing that. We... read more
David's Bridal Pearl City HI has a 4.3 star rating with 184 reviews.
David's Bridal Pearl City HI is open now. It will close at 7:30 p.m.