This profile has been claimed by the business owner or representative.
David's Bridal Raleigh NC
- Retail
- Raleigh, NC
About this business
Location details
Capital Commons, 4229 Louisburg Road, Raleigh, NC, 27604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedMoira was SUCH a pleasure and we were in and out w all bridesmaid happy! Couldn’t of asked for a better time
Business response:
Thank you so much for your kind words, Kendall. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Yesterday I said YES to the dress!! My friend was able to come down from Wilmington only on a Sunday to go shopping with me so I am so glad that y’all were open on Sunday! When I first walked in I was greeted by people At the door who seemed nice and professional I started to look around at the prices and they had prices from every range and good deals! So I was so happy with that!! Miranda was my stylist and she was so patient with taking my pictures of me and my friend and our little girls ! My best friend picked out the ... read more
Business response:
Hello Caitlin, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyB) Thank you, BrittianyB.
Ask for Mike!!at the Louisburg Rd store He is amazing! I am an older bride and was going to go with a dress I really wasn’t happy with but Mike in no time helped me find a dress of my dreams that I could afford. He knows how to accessorize and help you feel beautiful and make the right choice Thanks Mike!
Business response:
Thank you so much for your kind words, Risa. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
I loved the dress I picked at this location but the service is the WORST! To start with the girl that helped me with the dress wasn’t helpful at all, I had to go there twice to get the dress I wanted. They take a month to do alterations when in a local tailor shop can be made in 10 days! They alterations are not the best for the price you get. So please if you’re on this area go to a local bridal store instead!
Business response:
Hello Ileana, we are so sorry to hear that you feel this way. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. If there is anything additional we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
They said my dress is ready today, but I picked it up two weeks ago. 🤔 They gave me a used dress. The manager was supposed to call me but didn't. I've had nothing but trouble and no customer service.
Business response:
Hello Brook, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
This was one of the WORST experiences ever! They are very unorganized! Staff told my bridal party I wasn’t there yet, but I was! The consultant was sooo lost and didn’t know anything at all! We had to help her pull dresses and I was borrowing clips from other staff! I would not recommend this place to anyone!!
Business response:
Hello Genia, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
The staff is extremely rude. The "stylist" made me feel so self conscious and uncomfortable, rushed me with finding a dress that I liked in my price range, and I still left upset and $150 over budget. I dont love my dress. the stylist, Brenda, basically hurried me to pick a dress and was uncaring and inconsiderate towards my budget. I will be sure to let all of my friends know not to show with David's bridal for their wedding. as this location as ruined my image of this special time.
Business response:
Hello Chelsea, we are so sorry to hear that you are unhappy with our services as well as your purchase. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Went in to look for a wedding dress, picked the only one I really liked and wanted to try on so I showed the consultant and was told “no, you don’t want that! That’s boring!” And proceeded to grab the complete opposite of what I asked for.. and didn’t want to grab the one I wanted to try on. What do you get from telling a bride to be and a potential customer that what they LOVE is boring and unwanted.
Business response:
Hello Jessica, we sincerely apologize that your time with our team was anything less than satisfactory. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Don’t waste your time or money here! Ordered a $200 bridesmaid dress and it came with a huge stain! And the fabric wasn’t dyed properly so there are little white pieces under the lace that didn’t get any color. What am I supposed to do now!? $200 for this?!? Find someplace better than David’s Bridal.
Business response:
Hello Amy,we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Frequently asked questions about David's Bridal Raleigh NC
How is David's Bridal Raleigh NC rated?
David's Bridal Raleigh NC has a 4.6 star rating with 4,951 reviews.
When is David's Bridal Raleigh NC open?
David's Bridal Raleigh NC is open now. It will close at 7:30 p.m.