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David's Bridal Savannah GA
- Retail
- Savannah, GA
About this business
Location details
7925 Abercorn St., Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Greetings, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). Thank you, Christine G.
Please people, DO NOT waste your time with this corporation. Their bathroom hasn't worked since Dec, you have to go across the street to the men's warehouse! 0 stars. Very disappointed with this store and the employee manager.
Business response:
Hello Mitch and Heather. We are upset to see how disappointed you are with our store. We would like to hear more about your experience and invite you to email us at DBcares@dbi.com (Attn.Ellice/Savannah) with more details. Your feedback is what helps us grow. Thank you, Ellice J.
We were one on one with an employee until she began to help another shopper too. There were enough employees in the store to accommodate rack customers on one. Out service got worse when we were no longer one on one
Business response:
Hi Robyn, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. Thank you, Ciara D.
Went with a friend to look at dresses. Not one single sales associate asked if we needed help or offered any kind of assistance. Should have went to the bridal boutique instead. Will definitely not recommend this store to anyone.
Business response:
Hello Bryn! Thank you for taking the time to provide a rating. Best wishes. April B.
In a word- Awful! To begin, the store is chaotic and unclean. Please don't think an appointment is guaranteed or means you won't wait. It also doesn't mean you'll get your full time. Initially my 1:00 appointment was lost, and I only found this out by calling the day before to confirm my appointment, so I had to reschedule. I arrived on time with my 2 friends, and waited a while before I was given a "stylist" who only "had 40 min" (my appointment slot was 60). I was not called by name, and in fact the "stylist" couldn't even... read more
Business response:
Hello Melissa. We are deeply to sorry to hear that your recent visit was not a pleasant one. We want every guest to feel special, informed, and well taken care of. It sounds like we did not provide that experience for you and we apologize for that. I would love to have someone on our management team follow up with you on your experience. Please email us at dbcares@dbi.com (attn: Ellice) with your contact information so that we can do so. Thank you, Ellice J.
Very disappointed with how my maid of honor was treated in attempting to try on dresses today. Was not given a room at her appointment time (waited over and hour) and had no consultant help her.
Business response:
Hello Samantha. We would like to take this opportunity to apologize on behalf of David's Bridal for your recent visit. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you and your maid of honor. I would love to have someone on our management team follow up with you on your experience. Please email me at dbcares@dbi.com (attn: Ellice) with your contact information so that we can do so. Thank you, Ellice J.
I have been to 2 other bridal shops and had amazing service at both and I even booked my bridesmaids and bridal gown appts 2 weeks in advance at David's Bridal and figured on a sunday it would be better than crazy on a Saturday...so I get there today before my appointment and still have to wait AWHILE for my consultant to come and thankfully i knew what bridesmaid dress I liked and so all she had to do was grab the sizes and i only had 3 bridesmaids that could come so it wasn't a huge wedding party to come...well in the mean... read more
Frequently asked questions about David's Bridal Savannah GA
How is David's Bridal Savannah GA rated?
David's Bridal Savannah GA has a 4.7 star rating with 3,925 reviews.
When is David's Bridal Savannah GA open?
David's Bridal Savannah GA is closed now. It will open at 10:30 a.m.