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David's Bridal Savannah GA
- Bridal
- Savannah, GA
About this business
Location details
7925 Abercorn St., Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
In a word- Awful! To begin, the store is chaotic and unclean. Please don't think an appointment is guaranteed or means you won't wait. It also doesn't mean you'll get your full time. Initially my 1:00 appointment was lost, and I only found this out by calling the day before to confirm my appointment, so I had to reschedule. I arrived on time with my 2 friends, and waited a while before I was given a "stylist" who only "had 40 min" (my appointment slot was 60). I was not called by name, and in fact the "stylist" couldn't even... read more
Business response:
Hello Melissa. We are deeply to sorry to hear that your recent visit was not a pleasant one. We want every guest to feel special, informed, and well taken care of. It sounds like we did not provide that experience for you and we apologize for that. I would love to have someone on our management team follow up with you on your experience. Please email us at dbcares@dbi.com (attn: Ellice) with your contact information so that we can do so. Thank you, Ellice J.
Very disappointed with how my maid of honor was treated in attempting to try on dresses today. Was not given a room at her appointment time (waited over and hour) and had no consultant help her.
Business response:
Hello Samantha. We would like to take this opportunity to apologize on behalf of David's Bridal for your recent visit. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you and your maid of honor. I would love to have someone on our management team follow up with you on your experience. Please email me at dbcares@dbi.com (attn: Ellice) with your contact information so that we can do so. Thank you, Ellice J.
I have been to 2 other bridal shops and had amazing service at both and I even booked my bridesmaids and bridal gown appts 2 weeks in advance at David's Bridal and figured on a sunday it would be better than crazy on a Saturday...so I get there today before my appointment and still have to wait AWHILE for my consultant to come and thankfully i knew what bridesmaid dress I liked and so all she had to do was grab the sizes and i only had 3 bridesmaids that could come so it wasn't a huge wedding party to come...well in the mean... read more
My best friend and I made an appointment for me to try on wedding gowns while they had the $99 sale. My appointment was at 10:45. We arrived at 10:15 . I also drove from South Carolina mind you. We waited ten minutes for the host to even greet us and take my name . She then said it would be a few minutes before my attendant would be with us. That was almost 10:45 by this time. She said for us to walk around and he would call us over the intercom when it was out turn. After walking around for almost 1/2 hour I went back to th... read more
Before coming into the store, I made an appointment for my daughter to try on prom dresses at this location. Her time was allotted for 30 minutes with an associate. I was working during her appointment time but after many visits to several stores and numerous times of trying on dresses, my daughter felt comfortable shopping for a dress on her own at this time. She told me she was greeted and checked in with no issues. She was instructed to look around the store and pick out some dresses while her "consultant" gets ready. Aft... read more
Would never go back to them again. The first day coming in as a bride I waited 15 mins for someone to acknowledged me. I loved the dress I have selected but I would have driven another 2 hours to go to another store. From thw first day until the last payment of making payments the service at the store is horrible. The Sales Associates need to go through customer service training asap.
I could handle the lack of service when I went in as a walk in to find the dress my friend wanted me to wear in her wedding as her maid of honor. However, I can not handle that after ordering the dress in the store that day and being told it would be delivered by the 10th of October ( wedding is the 17th) that when I call on the 8th of October to check up on it, I find out that it was actually never ordered when I paid for it a few weeks earlier and at this point there is no way to get it in. I am not sure how this huge mist... read more
Frequently asked questions about David's Bridal Savannah GA
How is David's Bridal Savannah GA rated?
David's Bridal Savannah GA has a 4.7 star rating with 4,175 reviews.
When is David's Bridal Savannah GA open?
David's Bridal Savannah GA is open now. It will close at 7:30 p.m.