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David's Bridal South Burlington VT

4.3

Retail
South Burlington, VT

About this business

Retail

Location details

861 Williston Rd, South Burlington, VT, 05403, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.31,355 reviews

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Meredith S.

2 years ago

I should have gone here first! Kendra made the shopping experience easy and stress free! She was very professional and most importantly looked like she enjoyed working there. The dress shop I visited before this one was quite the opposite. Thank you, Kendra!

Business response:

Hey Meredith, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!

Malaina C.

2 years ago

I walked in today and didn't have an appointment. I was greeted by a very friendly stylist named Kendra! She was very helpful and knowledgeable and made the whole experience 10x better!

Business response:

Malaina, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.

Heather M.

2 years ago

Kendra did a great job with us today on a busy Saturday afternoon. Despite a shop full of customers, Kendra made sure we were well cared for. She was able to answer any questions we had and went the extra mile. Many thanks to Kendra, 🧡

Business response:

Heather, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.

Angie B.

2 years ago

Kendra is the sweetest, nicest, most professional stylist I’ve met so far. I’ve gone to a couple of bridal shops where the stylists were not very nice and I never felt happy or comfortable trying on my dresses. Kendra helped me find the dress of my dreams and made the ordering and checkout so easy! Can’t wait to receive my dress! Thanks again Kendra for everything!!

Business response:

Hi Angie! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.

Tiffany H.

3 years ago

I most definitely would not recommend David’s Bridal simply because their staff was extremely unpleasant, unhelpful and unsociable. The consultant who helped us, Lindsey, seemed bothered anytime we asked her to help us get different sizes, different dress styles, or help adjusting dressing to fit correctly/comfortably. My bridesmaids and I were making jokes and laughing, but Lindsey did not seem impressed and almost seemed annoyed that we were even enjoying ourselves on her time…like isn’t this supposed to be a fun day for m... read more

Business response:

Hello Tiffany. We cannot apologize enough for the frustrations with us. We want to ensure that we are providing our guests with exceptional service throughout the whole process and it sounds like we short of doing so. We sincerely apologize that you and your party were made to feel rushed. Thank you, Ellice J

Sara B.

4 years ago

My daughter had a terrible experience at this store. She found a beautiful dress that fit her perfectly, and everyone was really helpful throughout the shopping experience. But when she went to pay for the dress, she noticed that the fabric in the back was torn in various places. She paid for the dress anyway, and just asked them to order a new one from the warehouse. They were helpful and ordered a new one right away. Unfortunately, once the dress arrived a few days later, it didn't fit. The tag had the right size on it, bu... read more

Business response:

Hello Sara. We would like to sincerely apologize for the experience you had at our store. David's Bridal is committed to going above and beyond for all of our guests and making sure that we provide them with excellent service and accurate information. We are deeply disappointed to hear about your time with us and will be discussing it with management. Thank you for bringing this to our attention. Thank you, Ellice J.

Natasha B.

4 years ago

Really terrible experience. I had an awful experience at the David's Bridal in Burlington. I'd give it zero stars if I could. I bought a dress that I loved there a few weeks ago, but as I was paying for it, I noticed that it was damaged and had multiple holes in the fabric. I asked them to order a new one that wasn't defective. They were nice and went ahead and ordered it, but when I went in to get it a few days later, I noticed that the new one was WAY too small. It barely zipped! The manager's explanation was that the dam... read more

Business response:

Hello Natasha. We would like to apologize for the lack of communication you had from our store. We strive to keep our guests well informed every step of the way, and provide them with the best options possible. We are truly sorry and will be sure to discuss your experience with the appropriate parties. Thank you, Ellice J.

Victoria R.

4 years ago

I had a great time shopping for a prom dress. They had so many beautiful options and Melissa was extremely helpful. It was a fun experience that I won't forget. Thank you!

Claudia T.

7 years ago

Allison was absolutely awful! From the moment I walked in before she even knew who I was, she was very harsh and pointed with her responses. I was upfront with the fact that I was prepared not to find the exact dress but I was willing to experiment. She seemed checked out and uninterested from the very beginning and was practically throwing dresses on the rack and walking away. I think the one time she really stopped to talk to me was at the very beginning of the appointment. The way she talked to me made me feel like a burd... read more

Business response:

Hello Claudia. We are shocked to hear about your recent visit and would like to sincerely apologize. We at David's Bridal strive for professionalism and great service and what you described is unacceptable. We will be sharing your feedback with management and hope that you will allow our store the chance to provide you with a better experience. Thank you, Ellice J.