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David's Bridal Topeka KS
- Retail
- Topeka, KS
About this business
Location details
West Ridge Commons, 1530 SW Wanamaker Road Ste A, Topeka, KS, 66604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Very supportive staff that have me a personalized experience. They made me feel special!
Business response:
Thank you so much for sharing Melanie. We are excited to hear we were able to make her visit a special one. Have fun at the event and best wishes. Ross A.
My stylist was the best!
Business response:
Hello Annie! Thank you so much for sharing your experience with us. Best wishes. April B.
We made two appointments on the same day, one for the brides then bridesmaids afterwards. The associates did pretty good with the brides, except we didn't get to ring the bell after finding our dresses. When it came time for the bridesmaids the associates ran off to help others instead of taking care of the people who made appointments in advance. As a result we weren't able to find bridesmaid dresses. They also told me that since the dress I tried on in store was 4 sizes too big the one in my size would be shorter, which is... read more
Business response:
Hello Amanda, we would like to deeply apologize for the frustrations and disappointment we have caused you. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us.We will be sure to share your experience with our management team. If you like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ross A– City/Store Location). Thank you, Cierra S.
Everyone was very helpful & let us take our time.
Business response:
Hello Rachel, Thank you so much for sharing your valuable time to provide our Topeka team with an amazing star rating! We're thrilled to know that we were able to provide you with a joyful experience with us! Please let us know if you may need any additional assistance. (dbcares@dbi.com, Attn: Ross A-245) Best Wishes, Jill K.
Very friendly
Business response:
Thank you so much for the rating Megan. If you have any questions please email dbcares@dbi.com (Subject: Attn. Ross A). Have a great time at your event and best wishes. Ross A
I went for the $99 sale, but wasn't shown any dress under $350 even though I said my budget was $300. Ended up purchasing over my budget, but I love the dress and the girl was very helpful. For a dress that fit perfect, I wasn't expecting to pay $160 for minor alterations I could've done myself. I only wanted sleeves added which would've been $40 and by the time I end up adding cleaning and preservation, this is going to cost me about a grand which is about the budget for the whole wedding.
Business response:
Thank you so much for sharing Kalina. We are thrilled we were able to help you with our selection in store. Hope you have a great time at the event and best wishes. Ross A.
My other experiences at davids have been great but this one was not! The girl that was suppose to be helping us just gave us the dress we wanted in a few sizes and then just left. She never came back to help us. She never checked on us to see how we're doing or if we needed any help. Because we felt neglected we ended up ordering the dress online. She then proceeded to tell us that that was a bad decision and how we should have ordered in store because if something ends up being wrong with the dress there's nothing we can do... read more
Business response:
Hello Christine, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A City/Store Location). Best wishes. Ross A.
My appointment was on a Saturday this time. I don't believe that having one attendant try to help two brides at once is very efficient. Although she was very nice I didn't actually get to try on dresses until my appointment was over halfway over. In the end I only got to try on two new dresses, which is not worth my drive or my mothers from out of town.
Business response:
Thank you Jennifer for reaching out to us. We apologize that you weren’t able to try on as many items you would like. If you are looking for a better experience we would love for you to return. If you would like a return appointment please email us at dbcares@dbi.com (Subject: Attn Ross A). We apologize again for this experience. Hope you have a great time at your event and best wishes. Ross A.
Staff was very friendly. Can't wait to come back!
Business response:
Thank you for your rating Jennifer. If you would like to share more or have any questions contact us at dbcares@dbi.com (Subect: Attn Ross A) Best wishes. Ross A
Frequently asked questions about David's Bridal Topeka KS
How is David's Bridal Topeka KS rated?
David's Bridal Topeka KS has a 4.7 star rating with 1,272 reviews.
When is David's Bridal Topeka KS open?
David's Bridal Topeka KS is open now. It will close at 7:30 p.m.