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David's Bridal Torrance CA

4.8

About this business

Location details

21712 Hawthorne Blvd Suite, 310E, Torrance, CA, 90503, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.82,885 reviews
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Marilyn's profile image
Marilyn 
8 years ago

Great 

Business response:

Hello Marilyn, thank you for sharing your feedback. We appreciate you taking the time to share your experience. Best wishes. Cierra S. 

Mary's profile image
Mary 
8 years ago

It was a great first time experience. I didn't think that I would find a dress on the first try. Roxana paid attention to detail and is very helpful, patient, and is very professional . 

Business response:

Hi Mary, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Roxana exceeded your expectations during your recent visit to our Torrance store. Thank you so much for taking the time to share your exceptional and memorable experience with us! Best Wishes, Christine G. 

lucerita's profile image
lucerita 
8 years ago

Very polite and friendly personnel. I love how the person helping with alterations was constantly making sure i was okay with the cuts she was going to do with out having to take too much from the dress. 

Business response:

Hi Lucerita, we are thrilled to hear that our alterations specialist was so accommodating during your fitting and that our staff were so friendly and polite! Thank you so much for taking the time to share your exceptional experience with us. Best Wishes, Christine G. 

ELIZABETH's profile image
ELIZABETH 
8 years ago

Great staff! I was welcomed as soon as I walked in! Loved the attention and options... Roxana was eager to help me find what I was looking for! Over all great experience! 

Business response:

Hello Elizabeth, we are so excited to hear how helpful Roxana was while visiting our Torrance location. David's Bridal is committed to providing exceptional and individualize customer service and we are thrilled we were able to provide that for you. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D. 

Jennifer's profile image
Jennifer 
8 years ago

Not really professional and/or a personal feel. The girl helping me was interrupted a few times and I didn't really feel I had her undivided attention. This was with an appointment. 

Business response:

Hello Jennifer, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine – City/Store Location). We will be sure to share your... read more

SHARRON's profile image
SHARRON 
8 years ago

I had my favorites already picked and David'a Bridal had my favorites printed. I tried on a total of 6 dresses and the very last dress was the dress I picked. I loved it! Can't wait to wear it on October 7, 2017. 

Business response:

Hello Sharron, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. We are thrilled to hear that you were able to find the perfect dress for your big day with us! Best wishes, Christine G. 

Chanaile G.'s profile image
Chanaile G. 
8 years ago

Great!! 

Business response:

Hello Chanaile, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G. 

Chanaile G.'s profile image
Chanaile G. 
8 years ago

Staff was kind and friendly. Responded in a timely manner to all our needs. 

Business response:

Hello Chanaile, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G. 

Jeanette's profile image
Jeanette 
8 years ago

Seen lots of dresses on your website, but you didn't have them in the store. Wanted to order a dress I seen, but it took too much time to ship the dresss. Not a big variety of dresses to try on. 

Business response:

Hello Jeanette, we cannot apologize enough for any inconvenience that this has all caused you. We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current policies and procedures so that we can make the proper adjustments to ensure better in store selections and customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! If you would like to provide us with any additional details... read more

Frequently asked questions about David's Bridal Torrance CA

How is David's Bridal Torrance CA rated?

David's Bridal Torrance CA has a 4.8 star rating with 2,885 reviews. 

When is David's Bridal Torrance CA open?

David's Bridal Torrance CA is closed now. It will open at 10:30 a.m.