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David's Bridal Tucson AZ
- Retail
- Tucson, AZ
About this business
Location details
497 West Auto Mall Drive, Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Worst experience ever. Place was dirty, chairs were all old and torn up. Lady was absolutely no help, didn't listen to what I was asking. Then half way through, just left me. I will never recommend or return. I have no idea why that store is still in business.
Horrible service. They sent one of my bridesmaid dresses in the wrong color twice and then told her she had to pay for both dresses if she wanted the correct one! Also one bridesmaid dress came in a little small and we reordered it to be here end of July. Called to see what the status was and it showed it had never been ordered! Just now got the dress in the end of August. I will never work with David's bridal again. Very unsatisfactory.
Very disappointed with customer service. Ordered and paid for a bridesmaid dress over the phone and never received a receipt, was never ask for my name (I am not the bride) nor was I ask for an email address.
For my bridal appointment I was very disappointed. The girl that was helping me was just trying to play dress up and I was not having it. I just wanted to run out that door and not come back. I'm an adult and my dress shopping is not a game. I did not get my wedding gown here. Then later I came in for my bridesmaids dresses because the price is okay. I was helping the girls into there dresses because no one was there to help. I had one dress order online and you will not receive any tracking number :( so u have no idea what ... read more
Horrible customer service! One person will tell you one thing and another will tell you something different. And management is no help and doesn't care about the customer only the bottom line.
Business response:
Hello Rosa, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this and see if you would be willing to give us another chance? Thank you, Jessica H.
Frequently asked questions about David's Bridal Tucson AZ
How is David's Bridal Tucson AZ rated?
David's Bridal Tucson AZ has a 4.7 star rating with 3,720 reviews.
When is David's Bridal Tucson AZ open?
David's Bridal Tucson AZ is open now. It will close at 7:30 p.m.