David's Bridal Vaughan ON

Name: David's Bridal Vaughan ON
Address: 67 Colossus Dr., Woodbridge, ON, L4L 9J8, CA
Telephone: (905) 264-3896
Rating: 4.6

4.6

Bridal
Woodbridge, ON

About this business

Consumer Goods Bespoke Clothing Bridal

Location details

67 Colossus Dr., Woodbridge, ON, L4L 9J8, Canada

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.64,080 reviews

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Amanda S.

7 years ago

David's bridal Vaughan was unbelievable, I couldn't have asked for a better support system in a store let alone a bridal shop. A+ ladies!

Jessie R.

7 years ago

I came to pick up my dress from alterations and my dress was not done. They informed me that the girl who was working on my dress left the company suddenly and so my dress was left incomplete. I am not local so this was a problem for me. I had requested a few alterations to be done to the dress that I had previously paid for including a bow on the back. For some reason, the sash that I picked out and paid for in my first appointment to make a bow was not put aside for my dress so I had to pick a new one. The new sash is not ... read more

Business response:

Hello Jessie, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.

Reina D.

7 years ago

Considering the first time i came in to get my dress the hem was completely lopsided. Not a little ... alot! Did no one check this or just didn't think i would notice?? Made an appointment to come back today so they could make it even and they haven't even started it. No phone call, nothing. So I'm sitting here .... waiting. Absolutely ridiculous especially for the cost of alterations.

Business response:

Hello Reina, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.

Kayla B.

7 years ago

I felt pressured into buying a dress that I was not sure about.

Business response:

Hello Kayla, we are so sorry to hear this. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.

7 years ago

When I picked up my wedding gown, it was totally disappointed the service and the staff at Woodbridge location. The first time when I made full payment for the dress and tried the dress, the service was good, especially the Alterations Manager, she gave her professional advise and suggestion. A few weeks later, when I came back to pick up, I did not feel welcoming at all with the staff who helped me to get the dress out from their receiver department. When I asked about the garment bag for the dress, they require to pay $10 ... read more

Business response:

Hello, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyD.