Deans Services

My service person, Jonathan P, comes as scheduled and has my lawn looking great. He does a really good job, and I appreciate his work.

My name is Doug Kipp and am not home much as I drive an 18 wheeler across the country. I am happy because my wife is happy with her yard. For 4 years the yard has been green and almost weed free. When they pop up Deans knocks them down. The most recent tech's name is Ricky C. Every thing seem to be going wrong and he did a superb job on the lawn and treated my wife extremely nice. Can't say enough about him and the company. PLEASE DON'T Take him Away from me.

Recently I called Deans as sections of my lawn was turning black. The Technician (Ricky C) called me within 5 minutes and we scheduled his visit to see my problem. Ricky reviewed my problem and then went thru the entire area to determine if there were other issues. H found a few others and then he immediately addressed these issues. Ricky was very friendly and very informative as to what was going on in my yard. I am extremely please with the services from Ricky and Deans service.

Been with them many years, very good job

Curtis my service tech is always on time and does a great job taking great care of my property.

The gentleman we had, I believe, needs a little more training on customer service. I approached him as he was working on spraying the front yard of the home we just bought (and hadn't moved in yet by the way), and waited a couple of minutes until he was walking back to his truck truck to get bring more hose out to apparently do the side and back yards. So, I stopped him and wanted to mention I had seen ants inside our home. He looked at me and said wait until I finish this. So, I stood there, a little bewildered while he apparently finished up the side and back portion of the yard. It took a while before he finished, putting away the hose first, etc., before coming over and said where in the house. He finally went into the house and placed baits in the bathrooms, etc. He didn't smile the whole time, which is OK but would have been a plus if he had, though I think the main issue is making me wait. In our other home, in the same community, we had the nicest young African-American gentleman who was really personable and always stopped when we had questions, and told us about yard if there were any issues, etc. He did a great job! Would love to have him again, but he may be assigned to a different location in our community which doesn't include our section. I'm sure this gentleman does a great job, but also needs to be much more customer oriented. Thanks for listening.

Communication and Service

Wonderful to deal with a company that’s polite, on time, does what they’ll say, and does it right!! With a smile!