Debbie Cobb - USA Mortgage - NMLS 220088

4.8

Mortgage Lenders
Cottleville, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

5377 Highway N, Cottleville, MO, 63304, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.8475 reviews

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Christopher James G.

10 months ago

They needed to be more open to us talk to us keep us updated and all around be nice to us they were very rude

Business response:

I appreciate your feedback. I'm always looking for ways to improve, and I'm glad that you took the time to share your thoughts with me.

Jessica Ashley F.

a year ago

A lot of back and forth in emails, a lot of asking for documentation I already sent. A couple times I felt the loan officers and assistants would have attitudes or pressure me to send in a document but then wouldnt respond when it had been sent. I found the experience a little stressful. Overall Debbie did a good job. Also, the interest rate for my first loan was only 6 percent and I ended up with 7.25 interest rates are wayyyyy to high

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!

Cheyenne Faylee D.

2 years ago

More communication.

Brandi P.

3 years ago

Wouldn't use this company.

Bailey H.

4 years ago

Communication was awful, not just between Debbie and I but between Debbie and her team as well. Debbie and her team were rather unprofessional at times; telling my wife “I wouldn’t expect for you to be complaining because you work for my sister.” Seeing how that is unrelated to how we were being treated my wife and I found that very unprofessional and came across as intimidating to my wife.

Jamie M.

4 years ago

Communication could have been better. Didn't have any type of conversation with my lender prior to closing. Didn't know how much I was going to owe at closing until I was literally signing documents. I took out 1,000 to be on the safe side and I only owed 22 dollars at closing. Would've been nice to have had my lender go over all the closing documents with me, so I could ask questions and clarify on things as I am a first time home buyer and mortgage language is completely unfamiliar to me.

Gabriel C.

4 years ago

We just felt like we had to send all of our information to several different people resulting in a lack of communication between all parties involved. Everyone was very nice, it was just more stressful and confusing than it needed to be.

Teresa M. H.

5 years ago

Communication good have been better and the day I closed I was not aware I was going to have to sit in my car and read thru all the documents and try to figure them out and sign them. Other than that I was please that I was able to get a lower house payment - thank you

Paul D F.

5 years ago

First time buyer so I dont know if my experience was good or bad. I guess I got the loan so it was good. But I never met anyone in person which is good an bad in a way.