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Debut SoCo
- Apartments
- Austin, TX
About this business
Location details
3809 South Congress Avenue, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Overpriced and smells For the price they charge, the property management company doesn't maintain the property. There's frequently trash around the building, and entire sections of the building smell like pet waste because tenants don't pick up after their pets.
Business response:
Thank you for bringing these concerns to our attention, Anthony. We apologize for any inconvenience caused. We take pride in maintaining our property and ensuring a pleasant environment for our tenants. We will address the issues you mentioned promptly to improve the overall experience. If you have any further concerns, please feel free to contact us at (512) 991-1235.
I’m begging you, DON’T LIVE HERE Worst place ever. No security, not safe at all. Don’t even bother. Over priced, leaking roof that never gets fixed. Maintenance awful and management is so poor. If you’re a girl, don’t even bother living here. It’s 2 feet from the creepiest strip club. For anyone else, don’t live here if you don’t want your stuff stolen. Even in the gated garage where you think you’d be safe, you’re not. Cars, mopeds, and bikes stolen. No security, most doors broken. Management does nothing at all. Over price... read more
Business response:
Hello Paige, Thank you for taking the time to review Davis SoCo. Your feedback and happiness is important to us. Since Lincoln Property took over on April 1st, we have been working hard to resolve issues on property. I have sent you an email addressing your concerns and would love to discuss this further if you would like. Feel free to give us a call or send an email back in response. Best, Jessica
Verified Renter This has been one of the worst apartments I have ever lived in. It is just a glossy image for the website, but once you scratch the surface the shabby quality of all the apartment features become immediately apparent.
Business response:
We are very sorry to hear that you are unhappy with your experience at The Davis SoCo. Please stop by the office or give us a call at (512) 916-8660 so that we can respond to any individual issues you are experiencing.
Verified Renter I loved my unit, but overall quality of the complex is poor
Verified Renter Wound not recommend.
Trash apartments The fire alarms go off every couple of weeks, things get stolen out of the garage but they never change the gate code, way too expensive, a lot of the gates are busted or don't require a key so it's not really a gated community (which matters because it's across the street from a strip club). It's been two months since I moved out and they still haven't cut a check for the deposit, which they also took $80 out of for a cleaning fee; that cleaning fee seems to be pretty standard based on the other reviews I'm... read more
Business response:
I am so disappointed to read this review. Our number one goal is always a positive resident experience. As discussed during our phone conversation last week, your deposit will be mailed this week. We wish you the best in your new home. Sincerely, The Davis SoCo Management Team
Poor communication with management I left the Davis after living there for two years. They are nice apartments that are now completely poorly ran. They have changed companies and now there is little to no communication available with management. When I had any apartment issues or questions, they never respond to calls or emails. You can go into the office but never get a straight answer or someone that knows how to help because they are constantly changing staff. It is externally difficult/ impossible to work out any issues ... read more
Business response:
Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 512.916.8660 or thedavissocomgr@greystar.com so we can address your specific needs. Thanks again!
Dishonest & Lack of Integrity The apartment complex has owed me $250 since 9/22/2017 and have yet to return the money. I have made 5 phone calls. I have spoken to Melissa, Sloan, a guy who has answered my call twice and another leasing agent; all who have assured me that it’s being worked on or sent or applied at Headquaters to send out. I have even left a message with Greystar headquarters for the region to no avail. I am saying that if they are performing this way with me (dishonesty, avoidance, negligence, and thievery) I... read more
Unfortunate how they treat their residents We have been trying to resolve issues with a flood we had back in October. We couldn't live in our apartment for around two weeks while our walls were cut open to dry them out. They never replaced our carpets that were soaked in the flood and they charged us full rent despite us not being able to live in our apartment. Throughout the repair process we had a really hard time getting any information on when we would be able to get back into our apartment. They kept lying about when it... read more
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 916-8660 at your earliest convenience to discuss how we can turn this experience into a positive one.
Frequently asked questions about Debut SoCo
How is Debut SoCo rated?
Debut SoCo has a 4 star rating with 222 reviews.
When is Debut SoCo open?
Debut SoCo is open now. It will close at 6:00 p.m.