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3809 South Congress Avenue, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
4 months in and everything has been smooth! Chris and Priscilla took good care of us, and the location is a plus. Definitely worth taking a tour. Feel free to shoot me a text if anyone has any questions about living here or pro moving advice/help 512-394-2212! -Ethan G
Business response:
Thank you for your valuable feedback! We are pleased to learn that your experience at Debut SoCo has been positive. Please do not hesitate to contact us should you require any further information or assistance.
This place will give you ptsd from living in an apartment. The level of incompetence from management is outrageous. The entire complex is full of dog feces and urine. The dog parks are FULL of mounds of feces. None of the residents pick up after their dogs and management holds nobody accountable. Worst living experience I have ever had. For the love of god. DO NOT MOVE HERE. If you have a maintenance request, good luck with that. You have a higher chance of winning the lottery than you do getting a response from your main... read more
Business response:
We apologize for the negative experience you had at Debut SoCo. We take all feedback seriously and will address the issues you mentioned with our management team. Please feel free to contact us at (866) 545-7343 to discuss your concerns further.
Welcome to Hell We originally moved into Debut Soco into an apartment on the 1st floor and had so many issues with the tenants above us which management was unable to resolve. Management at the time, advised breaking our lease wasn't an option even though living below the 2nd floor tenant, was unbearable. The only option was to sign a new lease and move to the 4th floor. All management from this time period has quit, or left. There's an extremely high turnover rate with management and Debut employees. We moved into ou... read more
resident for 4 years. Current property manager is incompetent, unprofessional and useless. other than that, doing a great job.
Business response:
We apologize for any inconvenience you may have experienced with our property manager. We appreciate your feedback and will address the issue promptly. Thank you for bringing this to our attention. If you have any further concerns, please feel free to reach out to us at (866) 545-7343.
They host a lot of random events, but thye don't enforce policies about cleanliness and common spaces. Hallways, stairwells, etc. frequently have pet waste in them. Maintenance is fairly responsive when you have an issue, but for the price they are charging, there are nicer/newer places just on the other side of Ben White.
Business response:
We appreciate your feedback, Anthony. We apologize for any inconvenience caused by the cleanliness issues you encountered. We take your concerns seriously and will address them promptly. If you have any further questions or need assistance, please reach out to us at (512) 991-1235. Thank you.
DO NOT MOVE HERE!!!!! I have had a terrible experience living here so far. My car was stolen FROM THE GATED GARAGE 2 weeks after I moved in. They refused to cooperate with the police until they were accused of withholding evidence after my car was stolen. On top of that I have had a multitude of issues concerning possible mold growing with no response from the complex managers, a water leak from the ceiling which was just painted over without treating the water damage, as well as dealing with rude and dismissive managers (ES... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Chloe. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (512) 991-1235 and we'd be happy to help you out. Cheers, Debut SoCo
I do not recommend the Debut SoCo apartments. I have lived here for about a month and a half and have already submitted 6 service requests. Some being, water leak in ceiling, cockroach infestation, AC not working on multiple occasions, etc. I'm paying almost $2,000 a month for a tiny 650 SF apartment and have had nothing but the worst experience. Initially, I asked the manager to break the lease, but I was rejected. This place is not at all what I expected. Honestly if you're looking to be somewhere on SoCo I highly recomme... read more
Business response:
Dear Christian, Thank you for taking the time to write this review. We pride ourselves on providing genuine care and inspired living spaces and hate disappointing any of our residents. Please contact us at (877) 897-0387 so we can discuss the matter further and work to regain your trust.
Run like the plague. Cars consistently get broken into, it takes a week and a half to get any hot water restored to your apartment and packages always get stolen because there's no security or cameras on site. Find a better place to pay $2,000+ dollars a month to rent.
Business response:
Thank you for providing your feedback and letting us know about this issue, Yvon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (512) 991-1235 and we'd be happy to help you out. Cheers, The Davis SoCo Apartments
Not a safe place. My truck was locked up and broken into a week ago right in front of the Leasing Office. There's a camera at the entrance to the garage that would've caught the entire thing but Leasing Office Manager says the camera doesn't work.
Business response:
Dear Paul, I'm sorry to hear about your experience at The Davis SoCo Apartments. We have very high standards and it troubles us if we fall short. Please give us an opportunity to discuss this further with you and see if we can improve your situation. Please contact us at (512) 991-1235. We look forward to hearing from you.
Debut SoCo has a 4 star rating with 257 reviews.
Debut SoCo is closed now. It will open at 9:00 a.m.