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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was beautiful, very comfortable, clean inside and out. The shower was great, nice ahower head, came with comfortable robes, very private feeling bathroom, would recommend
Business response:
Dayna, We sincerely appreciate your feedback and are thrilled to hear about the great stay you had with us. Our team strives to provide excellent guest service and an exemplary experience. We appreciate your recommendation to fellow guests to stay at our resort.
Business response:
Courtney, We appreciate your 4 out of 5 rating. While it seems we met the mark in many areas, there may still be areas where we can improve for future stays. We hope you return again soon!
Business response:
Franklyn,We're pleased to hear about your satisfactory experience while visiting our resort. We take guest comfort and satisfaction extremely seriously and hope you will stay with us again in the future so we can provide a 5 out of 5 experience.
Great Place to stay Beautiful hotel, fantastic employees who greeted with kindness and a smile.
Business response:
Mark,We appreciate your feedback and are glad to hear about the great stay you had with us! Our team members understand the importance of providing warm and welcoming guest service to everyone who enters through our doors. We hope you make plans to visit our resort again in the future!
Nice room. Casino staff have been helpful.
Business response:
Cherie,We appreciate your feedback and are glad you had a comfortable stay and friendly encounters with staff. We hope you return again soon.
Comfortable rooms, multiple amenities.
Business response:
Ivelisse, We appreciate your feedback and we are glad to hear you had a great experience with us. We hope you return again soon!
Wonderful stay, the beds were very comfy, staff super accommodating and friendly….cannot complain about anything.
Business response:
Denise, We truly appreciate your feedback and are happy to hear about what a great stay you had with us. Our team takes pride and providing the best possible service to our guests to make them want to return frequently. We hope you return again soon!
Love being there! We have chose to return there because of the service and cleanliness!
Business response:
Katherine, We are so glad that we were given the opportunity to provide great guest services and amenities once again. Our team appreciates receiving kind remarks from our guests when we are meeting and exceeding expectations. We hope you will plan future stays and that we will be able to warmly welcome you back on a regular basis.
Great place to say on road trip as close to I-90. Excellent rooms and facilities at hotel
Business response:
Anil, Thank you for sharing your feedback with us! We are glad to hear that you found our resort to be convenient for your travels. Our team takes pride in the high level of guest service we provide and of the resort we represent. We hope to warmly welcome you back soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 17,183 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.