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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patricia A.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
Great stay!
Business response:
Claire, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
the hotel was great, very friendly. the casino not so much, they need new slot machines, very boring.
Business response:
Ted J.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
We had a great time. Helpful, friendly staff
Business response:
Blanche,We appreciate your feedback and are glad to hear about the friendly and helpful encounters you had with our team members.
the hotel was good. The bathroom was nice. Beds comfortable. The room could have used a good dusting!
Business response:
Janice,We appreciate your feedback and are glad to hear about your overall positive experience. We hope you return again soon.
Casino is ok but very packed seats at games are limited
Business response:
Nancy, We appreciate your feedback. Our table games will operate based on demand and will fluctuate depending on the time of day and day of the week, relative to business volumes. We hope you'll return to our resort again in the future so we may have an opportunity to better serve you.
Very Good Experience Very nice, comfortable, clean hotel and resort. A hint dated, but nothing detracting from our stay (carpeted room so some wear shows up). We brought our small dog and we are fortunate that he is quiet and well behaved and it was an excellent stay for all of us. We would definitely stay again.
Business response:
Donna, We're pleased to hear about your great experience while visiting our resort. We take guest comfort and satisfaction extremely seriously. We hope you will visit our resort again in the near future.
Great
Business response:
Angela, We appreciate your feedback and are glad to hear how you had a great stay with us. We hope you return again soon.
Couldn’t get through when dialing the room service phone number, had to contact front desk for help.
Business response:
Jodi, We appreciate your feedback. We would like to extend our apologies for the issues you had related with contacting room service, however, we're happy to hear how our Front Desk staff was able to rectify the issue. We hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 17,183 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.