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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Grateful to have the facility available! We need a big parking lot because we are towing a 20’ trailer and the casinos reliably have that. There is reliably dining in-house. The beds were very comfortable, the linens snowy and the room was clean.
Business response:
Elizabeth, We're so glad to hear how we are able to accommodate your 20' trailer and are always enthusiastic to make our guests feel welcome and comfortable while visiting our resort. We hope to see you return again soon. :)
Perfect place to rest JUST off the turnpike.
Business response:
Richard, We appreciate your feedback and are glad to hear about your enjoyable stay. We're glad to hear how you found our location to the Thruway convenient to the traveling needs.
Business response:
Randy, We appreciate your feedback and are glad to hear about how you had a great stay with us.
Had a blast
Business response:
AnnMarie, We're glad to hear about how much fun you had while visiting our resort and hope you return again soon!
Love itp
Business response:
Kelli,We're thrilled to hear how you enjoyed your visit to our property. We hope you return again in the near future!
The rug in our room was stained and wet. Door to refrigerator was dirty. Food was medioca
Business response:
Karen,We appreciate your candid feedback as this is the best way we can learn from our mistakes. We will be sure to address the issues you have pointed out.
Father’s Day getaway. My husband and I came to Del Lago for a Father’s Day get away. The hotel staff was so friendly, greeting us warmly each time we came upon each other. The room was very clean and nice. I do wish they still had a buffet. We actually drove to Turning Stone for their buffet and came back to Del Lago to gamble and sleep. Our breakfast in the am was very fresh and delicious.
Business response:
Dianne, We are thrilled to hear about the great stay you had with us and we are so glad that our team met the mark in many aspects of your stay. We work diligently to ensure every guest has the best possible experience and is made to feel welcomed. We hope you return again soon!
Business response:
Shirley,We appreciate your feedback!
Business response:
Kelesey,We appreciate your feedback and are thrilled to hear about the great stay you had with us. We hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,197 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.